Public Google reviewers rate this highly and often mention compassionate and caring staff. Schedule a visit to confirm the fit.
based on 24 Google reviews

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Public Google reviewers rate The Pointe at Summit Hills highly. Reviewers highlight: compassionate and caring staff, engaging and varied resident activities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families will find a warm, welcoming environment characterized by compassionate staff and engaging activities that make residents feel at home. However, potential residents should be aware of recurring criticisms regarding food quality, service consistency, and occasional staffing shortages.
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Distribution · 26 analyzed
The owner provides personalized, warm responses to detailed reviews, often referencing specific staff members or family members mentioned. However, they revert to a standard template for short or textless reviews.
Personalized based on this facility's data
Key Review Excerpts
“The staff is so kind and loving to all the residents. The activities are amazing!!! Thank you for doing such a good job for our community.”
“My 95+ year old dad has lived at The Pointe for over two years! He loves living there! I am very happy with the care and attention he receives.”
“The facility is beautiful and the staff very friendly. Unfortunately the foodservice department leaves something to be desired. The quality of the food and selection are poor.”
Source: CA Community Care Licensing Division
This report details a complaint investigation concerning medication assistance. The allegation was found to be substantiated, resulting in a citation for failing to assist residents with self-administered medications. The facility has been required to retrain staff and provide immediate notice of the violation.
COMPLAINT INVESTIGATION REPORT
The facility underwent an unannounced Case Management visit. The primary finding noted during the visit was the proper separation of cleaning chemicals from food items in the pantry area. Only one Type B deficiency was cited regarding chemical storage practices.
The facility underwent an unannounced Case Management visit. The primary finding noted during the visit was the proper separation of cleaning chemicals from food items in the pantry area. Only one Type B deficiency was cited regarding chemical storage practices.
The unannounced complaint investigation identified multiple deficiencies related to medication administration and storage. Specifically, there were citations regarding medications not being administered as directed by physicians and multiple instances of unsecured medication storage in common areas. All three cited deficiencies are classified as Type A, indicating an immediate risk to the health and safety of the residents.
The unannounced complaint investigation identified multiple deficiencies related to medication administration and storage. Specifically, there were citations regarding medications not being administered as directed by physicians and multiple instances of unsecured medication storage in common areas. All three cited deficiencies are classified as Type A, indicating an immediate risk to the health and safety of the residents.
This report details a Complaint Investigation conducted following an allegation of lack of supervision resulting in a resident inappropriately touching another resident. The investigation found that there was not a preponderance of evidence to prove the alleged violations occurred, leading to the determination that the allegations are unsubstantiated.
The inspection identified two deficiencies: one Type A citation regarding medication management (B12) and one Type B citation concerning improper storage of medications (Ibuprofen). The Type A deficiency indicates an immediate risk to resident care that requires prompt correction.
Summit Hills 85 LLC; the Pointe at Bakersfield LLC
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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