Bakersfield Post Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 79 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (28 vs median 13.0)
- High RN turnover (58%)
Bottom 25% in CA · Critically understaffed (RN) · Worst in PACS GROUP chain · $25,940 in fines
What this means for your family
This facility offers excellent rehabilitation and physical therapy services that can significantly aid recovery. However, families must be extremely vigilant regarding medication administration and call light response times, as there is a documented pattern of neglect in these areas.
Google Reviews
Google Reviews
79 reviews on Google“Families considering Bakersfield Post Acute will find a facility with a highly regarded physical therapy team and several standout, compassionate nursing staff members. However, there are significant and recurring reports of medication errors, delayed response to call lights, and instances of neglect regarding hygiene and wound care. While some residents praise the food and atmosphere, others warn of serious administrative issues and inconsistent care quality.”
Quality Themes
Tap a score for detailsStrengths
- Excellent physical and occupational therapy
- Compassionate and dedicated nursing staff
- Welcoming and professional administration in some departments
- Clean and pleasant environment for some residents
Concerns
- Delayed response to call lights and nursing neglect (mentioned by 5 reviewers)
- Medication management errors and delays (mentioned by 4 reviewers)
- Inconsistent hygiene and wound care (mentioned by 3 reviewers)
- Staffing shortages and lack of supervision on weekends (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 79 analyzed
How They Respond to Reviews
The owner relies heavily on repetitive, templated responses for positive reviews and uses a standardized script for negative reviews. While they do provide contact information for grievances, they rarely offer personalized engagement beyond a few specific instances.
Questions for Your Tour
- 1We've heard wonderful things about the physical and occupational therapy programs here; how do you tailor those sessions to a resident's specific recovery goals?
- 2With the recent inspections, what specific steps has the administration taken to improve medication management and ensure accuracy?
- 3How does the nursing team manage call light responses during the night or on weekends to ensure no resident is left waiting?
- 4What is your process for ensuring consistent wound care and hygiene standards are met for every resident every day?
- 5How does the administration communicate important updates or changes in care to family members to keep us in the loop?
- 6Can you tell us about the daily activities and social engagement opportunities available to help residents stay active and connected?
Personalized based on this facility's data
Key Review Excerpts
“The therapy they received was helpful and productive to their healing. They learned new things during each session and felt motivated to dislike.”
“The nurses are great, the people in therapy and the ones who run the activities are amazing. The food..... Well it's edible usually”
“My sister was transferred into this facility after a week and a half at Heart Hospital in Bakersfield when she got there she was told her medication would be on time. She wrythed in pain for close to six hours and then was told that there’s no way they could get her medicine to her.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bakersfield Post Acute has significant compliance issues, with families filing numerous complaints that triggered over half of the 120 federal deficiencies across 33 inspections. The most recurring problems involve nursing staff shortages, care planning failures, and medication management errors. While the facility has corrected past violations, the persistent pattern of inadequate staffing and poor care coordination suggests ongoing quality concerns that families should carefully evaluate.
Mar 16, 2026Complaint1
Environmental Deficiencies
Keep all essential equipment working safely.
Feb 25, 2026Complaint2
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Jan 27, 2026Complaint1
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Dec 26, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nov 19, 2025Complaint2
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Aug 19, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Federal Penalties
Fine
Oct 17, 2024
$13,340
Payment Denial
Oct 17, 2024
31-day denial
Fine
Oct 26, 2023
$12,600
Ownership & Operations
Who Operates This Facility
Bakersfield Post Acute
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 245 of 260 (Worst)
Ownership & Management
Owners
Providence Group INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
79 reviews from families & visitors
Official Website
Visit bakersfieldpa.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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The Orchards Post-Acute
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Pathway Assisted Living/ Westchester Gardens
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