Nursing HomeMedicaid Investigative

Height Street Skilled Care

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1611 Height Street, College Heights · Bakersfield, CA 93305|99 beds|Licensed & Active

1/5

Medicare

Inspection

Quality

Staffing

Google rating

4.2/5

based on 97 Google reviews

(661) 748-1300 Directions Website

Street View

Watch Height Street Skilled Care

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

3/ 10

moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Low overall rating (1/5 stars)
Above-median deficiencies (39 vs median 13.0)

Bottom 25% in CA · Below recommended RN staffing · Above recommended total nurse staffing · $113,499 in fines

Source: Medicare data

What this means for your family

This facility is an excellent choice for short-term rehabilitation due to its cleanliness and the high quality of its nursing staff. However, if you are managing a loved one with complex medication needs, you must be extremely proactive in verifying that prescriptions have arrived and are being administered correctly, as communication gaps have been reported.

Google Reviews

97 reviews on Google

“Families considering Height Street Skilled Care will find a facility praised heavily for its cleanliness and the kindness of its nursing staff. However, there are significant, recurring reports of communication failures, specifically regarding difficulty reaching the facility by phone and delays in medication or medical updates. While many residents thrive in the rehab setting, some long-term families have raised serious concerns regarding hygiene and attentive care for memory care patients.”

Quality Themes

Tap a score for details

Strengths

Exceptionally clean and fresh-smelling facility
Warm and professional nursing staff
Smooth and easy check-in/admission process
Effective rehabilitation and physical therapy services

Concerns

Difficulty reaching staff via telephone (mentioned by 3 reviewers)
Delays in medication administration or delivery (mentioned by 3 reviewers)
Inconsistent communication regarding patient status/falls (mentioned by 2 reviewers)
Poor food quality/dietary restriction management (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 102 analyzed

How They Respond to Reviews

87%response rate

Good

The owner provides highly personalized and warm responses to positive reviews, often echoing specific details mentioned by the reviewer. For negative reviews, the owner attempts to be empathetic and professional, though occasionally shifts to a more personal or direct tone.

Questions for Your Tour

1It is wonderful to see how clean and fresh the facility smells; what steps do you take to maintain such a high standard of cleanliness?
2We want to ensure we stay updated on our loved one's care; what is the best way for family members to get timely updates on patient status or incidents like falls?
3How does the nursing team manage medication schedules to ensure everything is administered precisely and on time?
4We noticed your team is very responsive to feedback; how do you use resident or family concerns to improve your communication and dining services?
5Could you tell us more about the meal planning process and how you manage specific dietary restrictions for residents?
6What kind of daily activities or social programs are available to keep residents engaged and active?

Personalized based on this facility's data

Key Review Excerpts

“I noticed there where no hospital smells?the whole building smelled fresh and clean.even the rooms didn't smell of urine, or disinfectants, just clean air . 🙂 Nice”

Visitor · 2025★★★★★

“The care that my Grandfather has received has been very constant, and attentive. I’m very thankful that he has been taken care of so well by the staff.”

Rehab patient's family · 2025★★★★★

“My mom was told that her medications would already be there for her when she transfered from the hospital and they did not get them until the next day 18hours after my mom got there.”

Patient's family · 2025★★★☆☆

Source: 97 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.42hrs

56%

Registered nurses for medical care

Total Nursing

4.06hrs

99%

All nurses + aides combined

Staff Turnover

29%

Lower is better (< 30% = good)

RN Turnover

43%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

2/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility31.6%

Worse than Avg

Here

31.6%

12.1%

7.0%

Kern

4.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility26.7%

Worse than Avg

Here

26.7%

14.4%

10.4%

Kern

11.2%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility22.1%

Worse than Avg

Here

22.1%

15.3%

10.5%

Kern

15.5%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility3.9%

Better than Avg

Here

3.9%

15.4%

11.6%

Kern

11.5%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility12.0%

Better than Avg

Here

12.0%

19.5%

13.7%

Kern

18.2%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility15.3%

Mixed vs Avgs

Here

15.3%

19.4%

10.7%

Kern

14.1%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility97.1%

Better than Avg

Here

97.1%

81.8%

94.2%

Kern

94.0%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility91.9%

Mixed vs Avgs

Here

91.9%

79.7%

93.2%

Kern

93.4%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility2.0%

Worse than Avg

Here

2.0%

1.6%

1.5%

Kern

1.3%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

40deficiencies

1penalties

Well above state avg (15.4)

42 complaint-triggered

$113,499 in fines

This facility has concerning patterns of deficiencies, with families filing numerous complaints that triggered 35 investigations. The most recurring problems involve care planning and assessment, resident rights violations, and safety hazards. Issues with providing proper treatment according to resident preferences, ensuring safe environments, and maintaining quality standards persist across multiple years despite reported corrections, suggesting ongoing systemic problems that families should carefully evaluate before considering this facility.

Mar 9, 2026Complaint1 finding

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Mar 4, 2026Complaint1 finding

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Feb 11, 2026Complaint1 finding

0576Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure residents have reasonable access to and privacy in their use of communication methods.

Feb 10, 2026Complaint2 findings

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Sep 16, 2025Complaint1 finding

0740Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Sep 3, 2025Complaint4 findings

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Federal Penalties

Fine

Feb 28, 2025

$12,735

Ownership & Operations

Who Operates This Facility

Owner / Operator

Height Street Skilled Care

Organization Type

for profit