Nursing Home · Owosso, MI
275 Caledonia Drive, Owosso, MI 48867
Medicare overall rating
5 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 136 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Pleasant View Shiawassee County Medical Care Facil has a strong overall Medicare rating. Medicare reports an average of 1.07 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Public Google reviews average 3.7 out of 5. Read both positive and critical feedback, and ask how concerns are handled. Review the component ratings and current source records before deciding.
Pleasant View Shiawassee County Medical Care Facility receives highly polarized feedback, with many families praising the modern, clean environment and dedicated therapy teams, while others report significant concerns regarding staff responsiveness and professional conduct. While some families describe the facility as a 'home away from home' with compassionate care, multiple reviewers have documented instances of staff indifference, long wait times for assistance, and poor communication during sensitive medical situations.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While some staff are praised as phenomenal, multiple reports of rude behavior and dismissiveness significantly impact the score.
Multiple families reported feeling ignored, dismissed, or frustrated by management's responses to concerns.
Multiple reviewers consistently cite the facility as exceptionally clean and well-maintained.
Reviewers generally describe the food as good, though one report noted issues with timing of diabetic meals.
Reviewers frequently highlight the variety of activities and efforts to keep residents engaged.
Reports of delayed medication delivery and concerns regarding insulin administration protocols are concerning.
Experiences are mixed, with some families satisfied with safety protocols and others reporting restrictive visitation and communication issues.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
This facility responds to some reviews.
Key Review Excerpts
“Physical and Occupational therapy is PHENOMENAL. Myra and Bret really inspire me to do better. I will miss them when I leave.”
“I have had more than one staff member have a HUGE attitude with my family and I. I was leaving one day after visiting my mom and she needed to use the bathroom, the person who answered the call light went in the hall to tell the aid and as I was walking out the aid drew a huge sigh and rolled her eyes and said “AGAIN?””
“My dad went there was there for part of the night, rang for help and physically called out for help .the staff asked now what do you want ?he was having chest pains and was sent by ambulance to the hospital where he died.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
2
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints that led to deficiencies in care planning, safety supervision, abuse reporting, and specialized care like dialysis. The facility shows recurring issues with care planning (appearing in both complaint and routine surveys), fire safety systems, and emergency exits. While most deficiencies have correction dates, the pattern of complaint-triggered issues suggests ongoing care quality concerns that families should discuss during visits.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure gas cylinders are properly stored.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pleasant View Shiawassee County Medical Care Facil
government
Owners
County of Shiawassee
Owner · Organization
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
57 reviews from families & visitors
Official Website
Visit pleasantviewscmcf.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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