Oliver Woods #1
Families consistently rate this highly — reviewers highlight compassionate and dedicated staff. Schedule a visit to confirm the fit.
based on 55 Google reviews
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What this means for your family
This facility offers an exceptionally warm and engaging environment with staff that many families describe as deeply compassionate. However, you should perform rigorous due diligence regarding the billing statements to avoid unexpected charges, and if your loved one requires memory care, specifically ask about the specialized training and safety protocols of the caregivers on duty.
Google Reviews
Google Reviews
55 reviews on Google“Families considering Oliver Woods will find a community widely praised for its exceptionally compassionate, attentive, and professional staff. While the facility is frequently described as beautiful, clean, and engaging with great activities, there are serious concerns regarding transparency in billing and a critical incident involving safety and staffing qualifications in the memory care unit.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated staff
- Beautiful, well-maintained, and clean facility
- Engaging and frequent resident activities
- Welcoming and professional leadership
Concerns
- Lack of transparency regarding additional billing charges (mentioned by 2 reviewers)
- Safety and staffing qualifications in memory care
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's clear from the way you interact with families that the leadership here is very professional; how does the management team stay involved in the day-to-day care of the residents?
- 2Since the facility is so beautifully maintained, could you walk us through the specific cleaning and upkeep schedules for the common areas?
- 3We'd love to hear more about the resident calendar—what are some of the most popular or frequent activities that keep everyone engaged?
- 4Regarding the monthly costs, could you provide a detailed breakdown of what is included in the base rate and specifically how any additional service fees or extra charges are communicated to families?
- 5For residents who may need more specialized support, what specific training and certifications do your staff members hold for memory care?
- 6In the event of a medical emergency during the night, what is the exact protocol for contacting both the on-call staff and our family members?
Personalized based on this facility's data
Key Review Excerpts
“The open and transparent approach builds trust with families, beautiful building and so many happy residents. Care is a priority here and the activities are endless.”
“I first experienced Oliver Woods some 25 years ago when my father moved in there. It was still a fairly new facility, but I could see right away that it was worlds above other similar facilities.”
“The staff member assigned to my mother previous job experience was a waiter at a Mexica”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections show a history of issues regarding medication administration, bed bug infestations, and incomplete resident documentation such as weight records and fee agreements. However, the most recent renewal inspection in August 2025 found the facility to be in compliance with all applicable rules.
Aug 12, 2025RoutineCleanReport
No deficiencies found during this inspection.
Jun 5, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Oct 10, 2023Routine
Three out of five resident files did not have a fee entered for care services provided in the resident care agreement.
Two of the five resident files reviewed did not have a Funds I or a Valuables Transaction form in the file.
One resident bedroom for a married couple provided only one twin bed; rules require a minimum 50-inch wide bed or two 36-inch wide beds for couples sharing a room.
A weight record was not found for two of the five resident files.
Sep 25, 2023Complaint
Resident's medications were not administered as prescribed.
Resident's personal belongings and bed were infested with bed bugs.
Ownership & Operations
Who Operates This Facility
Oliver Woods Retirement Village LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
55 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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