Oliver Woods #3
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 55 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a beautiful, high-activity environment with a deeply compassionate care team. However, if your loved one requires memory care, you should specifically ask about staff training protocols and safety measures in the memory care wing, as one family reported a significant safety lapse.
Google Reviews
Google Reviews
55 reviews on Google“Oliver Woods #3 is widely praised for its compassionate, dedicated staff and its beautiful, well-maintained campus that offers a warm, home-like atmosphere. While many families highlight the excellent activities and welcoming environment, one critical review raised serious concerns regarding safety protocols in the memory care unit and staff qualifications.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing and care staff
- Beautiful, clean, and well-maintained facility
- Engaging and frequent resident activities
- Welcoming and transparent leadership team
Concerns
- Safety and staffing concerns in Memory Care
- Lack of transparency regarding extra billing charges
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much the leadership team engages with the community; how would you describe the communication style between the management and the families here?
- 2Since the facility looks so beautifully maintained, could you tell us more about how the daily cleaning and upkeep schedules are managed?
- 3We would love to hear more about the resident activity calendar—what are some of the most popular frequent events that keep residents engaged?
- 4How does the nursing team approach personalized care to ensure each resident's specific medical needs are met with that attentive touch we've heard about?
- 5Can you walk us through the specific safety protocols and staffing arrangements in place for residents who may need more specialized memory care support?
- 6When it comes to the monthly cost of care, how do you handle any unexpected or extra service charges to ensure there is full transparency for families?
Personalized based on this facility's data
Key Review Excerpts
“The open and transparent approach builds trust with families, beautiful building and so many happy residents. Care is a priority here and the activities are endless.”
“I first experienced Oliver Woods some 25 years ago when my father moved in there. It was still a fairly new facility, but I could see right away that it was worlds above other similar facilities.”
“I personally want to say Marie was amazing in helping my senior parents figure out their tv so that dad can watch his football! Also printed him a schedule of all games!”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has had recent investigations regarding staff training and staffing levels, as well as past findings related to incomplete employee medical and training records. However, the most recent renewal inspection in August 2025 found the facility to be in full compliance with all applicable rules.
Aug 12, 2025RoutineCleanReport
No deficiencies found during this inspection.
Jun 5, 2025Complaint
The facility is not properly staffed to provide for the care of the current residents.
Direct care staff are not properly trained to provide for resident care.
Sep 26, 2023Routine
One out of four employee files reviewed did not have proof of current CPR/First Aid competency in the file.
Incomplete report regarding resident admission criteria/health care appraisal.
Two of the four employee files reviewed did not have an annual health status document.
Three out of four employee files did not have an original medical assessment upon hire in the file.
One of the four employee files did not have a copy of the eligibility letter to verify the criminal history check.
Oct 26, 2006OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Oliver Woods Retirement Village LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
55 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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