Pineview Commons H.f.a.
Families consistently rate this highly — reviewers highlight historically kind and caring staff. Schedule a visit to confirm the fit.
based on 9 Google reviews
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What this means for your family
While long-term families have historically praised the staff, the facility has received very concerning reports recently regarding basic safety and medical coverage. If you are considering this facility, you must conduct an unannounced visit and specifically ask for written documentation regarding their 24-hour nursing staffing levels and emergency power protocols.
Google Reviews
Google Reviews
9 reviews on Google“Pineview Commons H.F.A. presents a stark contrast between long-term positive experiences and recent, severe concerns regarding basic care standards. While some families have praised the staff for their kindness and expert care over the years, recent reports highlight critical failures including power outages, lack of 24-hour nursing coverage, and poor food quality.”
Quality Themes
Tap a score for detailsStrengths
- Historically kind and caring staff
- Expert care for long-term residents
- Consistent communication during difficult periods like Covid
Concerns
- Lack of 24-hour nursing coverage
- Poor food quality and variety
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that your staff is frequently praised for their long-term dedication, how do you ensure that same level of consistent, personalized attention for new residents?
- 2Since I’ve noticed there isn't 24-hour nursing coverage on-site, could you walk me through your protocol for handling medical needs or emergencies that arise during the overnight hours?
- 3I understand that balancing nutritional needs and variety can be a challenge; what steps is the culinary team currently taking to improve the dining experience and menu options for residents?
- 4Could you share how you involve families in the care planning process to ensure communication remains as proactive and transparent as it was during the pandemic?
- 5What specific daily activities or engagement programs do you have in place to support residents, and how do you tailor these to different levels of cognitive or physical ability?
- 6With your current capacity of 94 residents, how do you maintain a close-knit community feel while ensuring every individual receives the specific care they require?
Personalized based on this facility's data
Key Review Excerpts
“Mom has been a resident, for 2+ years and has been looked after expertly and kindly, all thru Covid I have had no qualms. The staff is caring and kind.”
“This is one of the worst places I have seen and what they do NOT do for their clients. Were without electricity including heat for almost 24 hours. There is no nurse on duty 24 hours. It is hard to reach a doctor!”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
69 violations from 11 inspections
Dec 19, 2025Complaint
Environmental standards
Resident services
Nov 18, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Oct 31, 2025Routine12Report
Environmental standards
Food service
Environmental standards
Personnel
Resident services
Environmental standards
Environmental standards
Food service
Disaster and emergency planning
Resident services
Environmental standards
Records and reports
Oct 30, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Sep 10, 2025Complaint
Resident services
Resident services
Jul 7, 2025Complaint
Environmental standards
May 28, 2025Routine32Report
Resident services
Food service
Environmental standards
Disaster and emergency planning
General provisions
Resident services
Food service
Environmental standards
Resident services
Resident services
Environmental standards
Disaster and emergency planning
Admission standards
Resident services
Personnel
Environmental standards
General requirements
Resident services
Food service
Environmental standards
Resident funds and valuables
Resident services
Records and reports
Environmental standards
General provisions
Resident services
Personnel
Environmental standards
Resident protections
Resident services
Records and reports
Environmental standards
Mar 25, 2025Complaint
Environmental standards
Environmental standards
Environmental standards
Environmental standards
Ownership & Operations
Who Operates This Facility
Pineview Commons, LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit pineviewcommons.org
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
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