Fulton Center for Rehabilitation and Healthcare
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 106 Google reviews
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What this means for your family
While some families report positive outcomes with the physical therapy team, the frequency of reports regarding neglect, unsanitary conditions, and communication failures is deeply concerning. If you consider this facility, you must conduct an in-person, unannounced visit during evening or weekend hours to verify staffing levels and cleanliness for yourself.
Google Reviews
Google Reviews
106 reviews on Google“Fulton Center for Rehabilitation and Healthcare receives polarized feedback, with many families reporting severe neglect, unsanitary conditions, and significant communication failures. While a subset of reviewers praises the physical therapy team and specific staff members for their compassion, these positive experiences are frequently overshadowed by reports of patients being left in soiled conditions, medication errors, and difficulty reaching staff by phone.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated physical and occupational therapy staff
- Select compassionate individual nursing aides
- Accessible location for local families
Concerns
- Chronic understaffing leading to neglect and slow response times (mentioned by 18 reviewers)
- Unsanitary facility conditions and persistent odors (mentioned by 12 reviewers)
- Poor communication and failure to return family phone calls (mentioned by 9 reviewers)
- Substandard food quality and nutritional neglect (mentioned by 8 reviewers)
- Medication management errors and delays (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 111 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With the current staffing levels, what specific protocols are in place to ensure that call bells are answered promptly and resident needs are met in a timely manner?
- 2Could you walk me through your current cleaning schedule and the specific measures taken to maintain a fresh and sanitary environment throughout the facility?
- 3I noticed the facility has a 1/5 staffing rating; how do you manage staff turnover to ensure that residents receive consistent, high-quality care from familiar faces?
- 4How does your nursing team coordinate with families regarding medication changes or health updates, and what is your standard protocol for returning family inquiries?
- 5What steps are being taken to improve the variety and nutritional quality of the daily meals provided to residents?
- 6Given the focus on rehabilitation here, how are the physical and occupational therapy teams integrated into the daily care plan for residents who need extra support?
Personalized based on this facility's data
Key Review Excerpts
“The room she was assigned to was filthy, obviously had not been cleaned prior to her arrival and certainly not even cleaned for a very long time prior.”
“The staff was absolutely wonderful to my father. Everyone was great and very accommodating to my dads needs. They truly care.”
“I walk into the unit that my grandfather is staying in at 4:30 PM, upon my arrival I see several CNA’s on their cell phone approximately seven of them to be exact.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring issues despite reported corrections, with families filing three complaints about resident rights and care planning problems. The most frequent deficiency areas involve food safety and nutrition services, building safety and fire protection systems, and electrical equipment maintenance. While the facility claims to have corrected all violations, the repetition of similar problems across multiple years suggests ongoing challenges with maintaining consistent standards.
Feb 5, 2026Complaint1
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
May 29, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nov 16, 2023Routine4
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nov 16, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
Oct 6, 2023Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jul 21, 2021Routine23
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Environmental Deficiencies
Put firmly secured handrails on each side of hallways.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Ownership & Operations
Who Operates This Facility
Fulton Center for Rehabilitation and Healthcare
for profit
Chain Affiliation
Centers Health Care
37 facilities nationwide
Chain avg rating: 2.2/5 · Rank 15 of 35
Ownership & Management
Owners
Abramchik, Amir
Owner
Rozenberg, Kenneth
Owner
Sicklick, Jeffrey
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
106 reviews from families & visitors
Official Website
Visit fulton-center.facilities.centershealthcare.org
Medicare data downloads
Original nursing home datasets
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