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Nursing HomeMedicaid Investigative

Pinellas Point Nursing and Rehab Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

5601 31st St S, Greater Pinellas Point · Saint Petersburg, FL 3371260 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 38 Google reviews

5
4
3
2
1
Pinellas Point Nursing and Rehab Center Nursing Home in Saint Petersburg, FL — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (7 vs median 6.0)
  • High staff turnover (54%)
  • High RN turnover (62%)

Bottom 25% in FL · Below recommended RN staffing · Worst in SOVEREIGN HEALTHCARE HOLDINGS chain · $290,823 in fines

Source: Medicare data

What this means for your family

While the therapy department is highly regarded, the recent surge in reports regarding hygiene, supply shortages, and neglect is concerning. If you consider this facility, conduct an unannounced visit to observe the cleanliness of the rooms and the responsiveness of the staff during non-peak hours.

Google Reviews

Google Reviews

38 reviews analyzed
Pinellas Point Nursing and Rehab Center receives polarized feedback, with many reviewers praising the therapy department and individual staff members for their kindness and dedication. However, significant concerns regarding hygiene, understaffing, and poor administrative communication persist, with recent reports of serious neglect and sanitation issues. Families should be aware that while some find the care exceptional, others report a lack of basic supplies and responsiveness.

Quality Themes

Tap a score for details
Food8.0Staff6.0Clean4.0Activities2.0Meds3.0Memory7.0Comms3.0ValueN/A

Strengths

  • Highly effective and encouraging rehab therapy team
  • Many staff members noted for individual kindness and empathy
  • Responsive admissions and administrative support
  • Clean and welcoming environment (according to positive reviewers)

Concerns

  • Poor hygiene and sanitation, including reports of feces and unwashed laundry (mentioned by 3 reviewers)
  • Understaffing leading to neglect and slow response times (mentioned by 3 reviewers)
  • Lack of clear communication between administration, staff, and families (mentioned by 3 reviewers)
  • Shortage of essential supplies like wipes and adult diapers (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'12(1)'18(1)'20(1)'23(9)'25(11)'26(5)

Distribution

5
24
4
4
3
0
2
1
1
7

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard wonderful things about the kindness of your staff and the rehab therapy team; how do you ensure that level of individual care is maintained during every shift?
  • 2What specific protocols do you have in place to ensure the facility remains clean and that laundry and linens are changed frequently?
  • 3How does the administration ensure that families are kept updated on any changes in a resident's care or health status?
  • 4Can you tell us more about the daily activity schedule and how you keep residents engaged with social events?
  • 5How do you manage medication administration to ensure accuracy, and what is the process for notifying families of any changes?
  • 6In the event of a medical emergency during the night, what is the immediate procedure for getting a nurse or doctor to the resident's side?

Personalized based on this facility's data


Key Review Excerpts

The therapists and nurses were very kind to her and our family. They even have a specific nurse dedicated to wound care that did my mother's surgical dressing daily that was very nice and sweet.

Rehab patient's family · 2023★★★★★

The staff truly care about the residents, and you can tell they work so hard every day. There are so many wonderful aides and nurses like Carey, Dahilia, Deaja, and Shawn who always go above and beyond.

Long-term resident's family · 2025★★★★★

My visit often revealed concerning issues, including litter on the floor that staff ignored, unhygienic laundry and hand towels contaminated with feces, and a shortage of essential supplies, such as wipes and adult depends.

Visitor/Family member · 2025☆☆☆☆
Source: 38 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.58hrs
77%
Registered nurses for medical care
Total Nursing
3.68hrs
90%
All nurses + aides combined
Staff Turnover
54%
Lower is better (< 30% = good)
RN Turnover
63%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

2

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.6%
Better than Avg
Here
7.6%
US
19.5%
FL
15.0%
Pinellas
19.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.6%
Better than Avg
Here
7.6%
US
19.4%
FL
11.5%
Pinellas
11.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.3%
Better than Avg
Here
5.3%
US
14.4%
FL
9.1%
Pinellas
10.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.5%
Better than Avg
Here
8.5%
US
15.3%
FL
10.6%
Pinellas
10.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility14.5%
Mixed vs Avgs
Here
14.5%
US
15.4%
FL
8.7%
Pinellas
7.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
93.4%
FL
98.1%
Pinellas
96.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
FL
94.7%
Pinellas
93.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.3%
Better than Avg
Here
98.3%
US
81.8%
FL
94.8%
Pinellas
92.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
FL
1.5%
Pinellas
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
2penalties
Near state avg (7.3)
5 complaint-triggered
$290,823 in fines

Families filed complaints that triggered inspections revealing serious concerns about resident protection from abuse and neglect, plus nursing staff competency issues. The facility has recurring problems with accident prevention and safety hazards appearing across multiple surveys from 2020 to 2024, along with issues in care planning and facility maintenance. While all deficiencies show correction dates, the pattern of repeated safety violations and complaint-triggered abuse concerns warrant careful consideration during any visit.

May 1, 2024Routine
10
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0847ModerateCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0921ModerateCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0925ModerateCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0324MinorCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0374MinorCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0918MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0655MinorCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0758MinorCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Mar 14, 2024Complaint
5
0600SevereCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0726SevereCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0578Severe

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0678Severe

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Mar 2, 2022Routine
2
0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Nov 25, 2020Routine
4
0372MinorCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Federal Penalties

Fine

Mar 14, 2024

$290,823

Payment Denial

Mar 14, 2024

8-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pinellas Point Nursing and Rehab Center

Organization Type

for profit

Chain Affiliation

Chain Name

Sovereign Healthcare Holdings

Chain Size

43 facilities nationwide

Chain avg rating: 3.5/5 · Rank 41 of 43 (Worst)

Ownership & Management

Owners

Mangine, John

Owner (parent company)

Kelly, Michelle

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Notermann, Brenda

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Centennial Bank5% or Greater Security InterestFL Pinellas Point Holdings, LLC5% or Greater Security InterestHealth Services Properties LLC5% or Greater Security InterestChery, DawnManaging Control - Governing BodyKaar, SusanManaging Control - Governing Body
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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