Alpine Health and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 46 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (9 vs median 6.0)
- High staff turnover (56%)
- High RN turnover (67%)
Bottom 25% in FL · Below recommended RN staffing · No penalties on record
What this means for your family
While recent reviews suggest an improvement in staff attentiveness, the facility has a history of severe allegations regarding medication management and patient safety. We strongly recommend that families conduct an unscheduled visit and specifically ask for the facility's recent state inspection reports to verify their safety record.
Google Reviews
Google Reviews
46 reviews on Google“Alpine Health and Rehabilitation Center receives highly polarized feedback, with some families praising the attentive staff and rehab services, while others report severe concerns regarding patient safety and neglect. Critical reviews frequently cite issues with medication management, lack of responsiveness, and poor facility maintenance. Prospective families should be aware of the stark contrast between recent positive experiences and serious allegations of medical mismanagement.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective rehabilitation therapy services
- Clean and well-maintained facility areas
- Welcoming and home-like atmosphere
Concerns
- Allegations of medication errors and potential overdoses (mentioned by 3 reviewers)
- Neglect and lack of responsiveness to patient needs (mentioned by 5 reviewers)
- Unsanitary conditions and poor facility cleanliness (mentioned by 4 reviewers)
- Unprofessional or dismissive administrative staff (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 49 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing staff; how do you ensure that this level of attentive care is maintained across all shifts?
- 2What specific protocols do you have in place to ensure medication is administered accurately and safely for every resident?
- 3Could you walk us through your cleaning and sanitation schedule to help us understand how you maintain the facility's common areas?
- 4How does the administration ensure that family members are kept informed and that their concerns are addressed promptly and professionally?
- 5In the event of a medical emergency during the night, what is the immediate process for notifying the family and providing care?
- 6What kind of daily activities or social programs are available to help residents stay engaged and feel part of a community?
Personalized based on this facility's data
Key Review Excerpts
“The staff from the administrator Mrs Anne Washington on down run a very tight and organized facility”
“My daughter went there in January was suppose to only be there for 2-3 weeks to get strength in her legs to be able to walk again they never did rehab with her she was sent to hospital 2 seperate times where she was overdosed with medication”
“The employees are wonderful and kind . They will listen and we can talk about things . They are quick to take action if you need help .”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a persistent pattern of deficiencies across multiple areas, with families filing at least one complaint that triggered an inspection regarding medication management. The most recurring issues involve food safety and dietary services, appearing in three of four surveys, along with ongoing problems with fire safety systems and medication services. While the facility has corrected most violations, the repeated food safety violations and the fact that families have raised concerns suggest ongoing operational challenges that warrant careful consideration during your visit.
Jan 8, 2026Routine16
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Jan 8, 2026Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Dec 14, 2023Routine14
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Oct 6, 2021Routine5
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ownership & Operations
Who Operates This Facility
Alpine Health and Rehabilitation Center
nonprofit
Chain Affiliation
Senior Health South
8 facilities nationwide
Chain avg rating: 2.0/5 · Rank 5 of 8
Ownership & Management
Owners
Senior Health Properties South, INC
Owner · Organization
Senior Health South Ex LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
46 reviews from families & visitors
Official Website
Visit alpinehealthandrehabcenter.com
Medicare data downloads
Original nursing home datasets
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