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Reviewer concerns include poor quality and lack of variety in food (mentioned by 12 reviewers) — investigate before committing.
based on 170 Google reviews
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Reviewer feedback for Pine Rest Westwood suggests areas to investigate further. Common concerns include: poor quality and lack of variety in food (mentioned by 12 reviewers), rude, dismissive, or unprofessional staff/nurses (mentioned by 22 reviewers). We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Pine Rest Westwood is a large mental health facility with highly polarized reviews. While some patients and families praise individual therapists and specific outpatient programs for providing life-saving care, a significant number of reviewers report traumatic experiences, particularly in inpatient units, citing poor communication, dismissive staff, and inadequate medical oversight. Families should be aware that experiences vary drastically depending on the specific unit, provider, and whether the care is inpatient or outpatient.
Quality Themes
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Distribution · 207 analyzed
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Key Review Excerpts
“The staff is attentive and super patient with those who are more prone to negative outbursts. They had enough staff to provide 1 on 1 care for many of the other patients and still look after those who didn't need it.”
“I was recently here inpatient for my anxiety, they did not treat my anxiety. They made it worse and traumatized me. My mental health is worse than it was before i went.”
“They got me off two extra meds I didn't need, diagnosed me correctly, gave me a wonderful therapist, and it's been over two years. My life is finally where I can be proud of myself.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations identified serious incidents involving improper food preparation leading to a resident's hospitalization and inadequate hygiene care resulting in a resident being left in urine-soaked bedding. While the most recent renewal report shows substantial compliance, these past findings required corrective action plans.
No deficiencies are reported in this inspection record.
Staff failed to puree food for Resident A as required by the Assessment Plan (liquid consistency), causing the resident to choke and require hospitalization.
Resident A was found lying on a plastic mattress cover in only a brief that was saturated in urine; a pool of urine was on the mattress cover, and urine-soaked bedding/clothing had soiled the resident's clean stuffed animals and hat.
No deficiencies are reported in this inspection record.
Pine Rest Christian Mental Health Services
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MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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