Kingdom Rest Center, LLC
Reviewer concerns include rude, dismissive, or unprofessional staff behavior (mentioned by 22 reviewers) — investigate before committing.
based on 170 Google reviews
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What this means for your family
While some patients find success with specific psychiatrists at Pine Rest, the high volume of recent, serious allegations regarding patient safety, staff conduct, and administrative disorganization is concerning. If you are considering this facility, we strongly recommend requesting a tour, speaking directly to the specific provider who will be managing care, and asking for clear documentation regarding their patient safety protocols and billing practices.
Google Reviews
Google Reviews
170 reviews on Google“Pine Rest is a large mental health facility with highly polarized reviews. While some patients report life-saving care and compassionate staff, a significant number of reviewers describe traumatic experiences, including allegations of patient neglect, abusive staff behavior, and poor medication management. Families should be aware of recurring complaints regarding dismissive communication, poor food quality, and disorganized administrative processes.”
Quality Themes
Tap a score for detailsStrengths
- Some highly skilled and compassionate psychiatrists
- Effective medication management for some patients
- Comprehensive diagnostic testing reports
- Helpful activity therapists
Concerns
- Rude, dismissive, or unprofessional staff behavior (mentioned by 22 reviewers)
- Poor quality, unappealing, or insufficient food (mentioned by 12 reviewers)
- Disorganized administrative, billing, or scheduling issues (mentioned by 9 reviewers)
- Allegations of patient abuse, neglect, or lack of safety (mentioned by 15 reviewers)
- Aggressive medication pushing or lack of patient input (mentioned by 8 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 437 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is active in responding to feedback online; how do you use that family input to improve the daily experience for residents?
- 2Could you walk me through the process for how residents provide input on their medication plans to ensure they feel heard and comfortable with their care?
- 3We understand that dining is a key part of daily life; what steps are you taking to improve the quality and variety of the meals served here?
- 4Given that you have a small community of ten residents, how do you ensure that staff members maintain a professional and supportive tone during daily interactions?
- 5What specific protocols do you have in place to ensure the safety and well-being of residents, and how do you communicate these to families?
- 6I see you have helpful activity therapists on staff; could you tell me about the most popular activities residents participate in this week?
Personalized based on this facility's data
Key Review Excerpts
“The psychiatrist, Doctor McFarren, was absolutely amazing and I wish I could bring her into the outside world with me. She listened to how I was feeling and didn’t resort to putting me on some hard core addictive pill right away.”
“I was an inpatient here in 1987 and 1988... Reading about the falling and getting accused of attention seeking, it doesn't sound like much has changed.”
“I’ve been a patient of the outpatient residency clinic going on 3 years. My first resident wasn't the best, but Dr. Todd, their attending, was wonderful. He always explained everything and made me feel heard.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility had a serious incident involving a resident eloping (going missing) for 12 hours without timely notification to guardians or police. Additionally, investigators found that the facility was not maintaining up-to-date resident assessment plans.
Sep 22, 2025Routine
Consultation provided regarding annual forms, reference check forms, hours for fire drills, maintaining an appropriate staff schedule, and proper trashcan enclosure.
Jul 28, 2025Complaint
The facility was found to have a blank, incomplete assessment plan for Resident A dated 2023, and the administrator denied having a complete and up-to-date assessment plan for the resident.
Allegation that Resident A eloped on 6/3/25 and law enforcement was not contacted.
Resident A eloped from the home for approximately 12 hours on 5/29/25; the elopement was not reported to the guardian for over six hours, and law enforcement was not notified until late evening.
Apr 18, 2025OtherCleanReport
No deficiencies found during this inspection.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
170 reviews from families & visitors
Official Website
Visit pinerest.org
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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