Beechwood Crisis Residential Program
Reviewer concerns include unprofessional or rude staff behavior (mentioned by 4 reviewers) — investigate before committing.
based on 106 Google reviews
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What this means for your family
While some staff members are noted for being exceptionally kind and welcoming, the prevalence of reports regarding unprofessionalism and medical errors is significant. If you choose this facility, you should closely monitor all care plans and maintain direct, frequent communication with the medical team to ensure standards are being met.
Google Reviews
Google Reviews
106 reviews on Google“Families should approach this facility with extreme caution due to numerous reports of unprofessional staff behavior, medical mismanagement, and inadequate care. While some individuals praise specific staff members for their kindness during crises, a significant number of reviewers describe traumatic experiences involving neglect, poor communication, and even physical harm.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate individual staff members
- Beautiful campus and well-identified buildings
- Accessible urgent care options for immediate needs
Concerns
- Unprofessional or rude staff behavior (mentioned by 4 reviewers)
- Inadequate or negligent medical/mental health care (mentioned by 3 reviewers)
- Understaffing and long wait times (mentioned by 2 reviewers)
- Poor communication regarding rules and procedures (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your individual staff members; how do you foster that culture of care during your training?
- 2With the beautiful campus and well-identified buildings here, what kind of daily activities or outdoor time do residents typically enjoy?
- 3Since you have accessible urgent care options nearby, could you walk us through the specific protocol for managing a resident's immediate medical or mental health needs?
- 4How does the facility ensure that medication management is handled accurately and consistently for every resident?
- 5What is the best way for our family to stay updated on any changes to house rules or resident procedures to ensure we are always on the same page?
- 6Could you tell us a bit more about the dining experience and how much input residents have regarding their meal options?
Personalized based on this facility's data
Key Review Excerpts
“I spoke with Jenny on the phone she was the most patient kind woman I’ve ever spoken to I felt heard, validated and seen by her and she welcomed me to come get help for myself with ease”
“The campus is beautiful and buildings were well identified. The urgent care lobby was beautiful”
“They were amazing with me!! Super friendly and not judgmental, which was very important at the time!!!”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
A serious medication error occurred in May 2025 where insulin dosages were swapped, leading to a resident requiring hospital treatment. The facility has since taken corrective action, including retraining and recertifying the staff member involved.
May 13, 2025Complaint
Staff member Olivia Maslin mixed up insulin dosages (gave 50 units of Lispro and 4 units of Lantus instead of 4 units of Lispro and 50 units of Lantus), resulting in the resident being taken to the hospital twice in one day.
Nov 19, 2024RoutineCleanReport
No deficiencies found during this inspection.
Jul 3, 2014OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Pine Rest Christian Mental Health Services
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
106 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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