Reviewer concerns include unprofessional or rude staff behavior (mentioned by 4 reviewers) — investigate before committing.
based on 106 Google reviews

Email Beechwood Crisis Residential Program to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Reviewer feedback for Beechwood Crisis Residential Program suggests areas to investigate further. Common concerns include: unprofessional or rude staff behavior (mentioned by 4 reviewers), inadequate or negligent medical/mental health care (mentioned by 3 reviewers). We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Families should approach this facility with extreme caution due to numerous reports of unprofessional staff behavior, medical mismanagement, and inadequate care. While some individuals praise specific staff members for their kindness during crises, a significant number of reviewers describe traumatic experiences involving neglect, poor communication, and even physical harm.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The campus is beautiful and buildings were well identified. The urgent care lobby was beautiful”
“They were amazing with me!! Super friendly and not judgmental, which was very important at the time!!!”
“I took my friend here so he could get help but overheard staff laughing at a patient very sad an unprofessional”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
A serious medication error occurred in May 2025 where insulin dosages were swapped, leading to a resident requiring hospital treatment. The facility has since taken corrective action, including retraining and recertifying the staff member involved.
Staff member Olivia Maslin mixed up insulin dosages (gave 50 units of Lispro and 4 units of Lantus instead of 4 units of Lispro and 50 units of Lantus), resulting in the resident being taken to the hospital twice in one day.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Pine Rest Christian Mental Health Services
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
106 reviews from families & visitors
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
These are the 6 closest facilities in our data within 10 miles. Proximity does not mean they provide the same care type or have stronger quality signals, so compare each profile and verify services directly.
Sequoia
< 1 miAssisted Living · Grand Rapids, MI
Kingdom Rest Center, LLC
< 1 miAssisted Living · Grand Rapids, MI
Interactions Residential Treatment
< 1 miAssisted Living · Grand Rapids, MI
Pine Rest Westwood
< 1 miAssisted Living · Grand Rapids, MI
Pine Rest Eastwood Cottage
< 1 miAssisted Living · Grand Rapids, MI
Pine Rest Cameron Home
< 1 miAssisted Living · Grand Rapids, MI