Pecan Valley Rehabilitation and Healthcare
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 186 Google reviews
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What this means for your family
This facility is an excellent choice for rehabilitation, particularly due to the high quality of their physical and occupational therapy teams. However, families should be vigilant about communication with the front desk and ensure that call light responses are being met, as some visitors have noted inconsistent professionalism in these areas.
Google Reviews
Google Reviews
186 reviews on Google“Families considering Pecan Valley Rehabilitation and Healthcare will find a facility highly praised for its physical therapy, cleanliness, and the warmth of its nursing staff. While many long-term residents and rehab patients report excellent outcomes, some reviewers have raised serious concerns regarding staff professionalism at the front desk and occasional lapses in responsiveness to call lights.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy
- Clean and well-maintained environment
- Compassionate and attentive nursing staff
- Welcoming and professional community liaison
Concerns
- Unprofessional attitude from front desk/reception staff (mentioned by 3 reviewers)
- Slow response times to call lights or patient needs (mentioned by 3 reviewers)
- Inconsistent cleanliness in certain patient rooms (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 189 analyzed
How They Respond to Reviews
The owner provides personalized responses that specifically reference details from the reviewer's text, such as names of staff members, cleanliness, or food quality. They maintain a professional and appreciative tone across both positive and negative feedback.
Questions for Your Tour
- 1We've heard wonderful things about the physical and occupational therapy programs here; could you tell us more about how those are customized for each resident?
- 2How does the nursing team manage call light response times to ensure residents' needs are met promptly throughout the day?
- 3What specific steps are being taken to ensure consistent cleanliness and upkeep in the resident rooms?
- 4I noticed the management team is very engaged in responding to community feedback; how does that feedback loop help improve daily care for the residents?
- 5What is the protocol for handling medical emergencies or sudden changes in a resident's health during the night?
- 6What kind of daily activities or social outings are available to help residents stay engaged with the community?
Personalized based on this facility's data
Key Review Excerpts
“The staff took great care of our Dad and were attentive to his needs. He even like the food!”
“I had an outstanding experience with Denise Morales the Community Liaison from the moment we connected, she brought such genuine beauty and positive energy into every interaction.”
“The shining stars of this facility are the staff. Everyone is kind, helpful & competent. The person who stands out the most, is the wonderful Pauline!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
16
measures
1
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents who lost too much weight
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed numerous reports triggering 23 of 37 total deficiencies, signaling ongoing concerns about resident safety and abuse protection, care planning and medical records management, and resident rights protections. The facility has faced recurring issues with preventing abuse and neglect, maintaining proper medical records, and honoring residents' rights to dignity and privacy. While all violations show correction dates, the pattern of repeated problems in these critical areas suggests persistent quality issues that families should carefully consider.
Jan 30, 2026Routine6
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Nov 24, 2025Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jul 7, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 9, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 15, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 31, 2024Complaint8
Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Ownership & Operations
Who Operates This Facility
Calavaras Creek Healthcare LLC
for profit
CALAVARAS CREEK HEALTHCARE LLC
MICHAEL GAONA
Chain Affiliation
The Ensign Group
338 facilities nationwide
Chain avg rating: 2.9/5 · Rank 72 of 84
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
186 reviews from families & visitors
Official Website
Visit pecanvalleyhealth.com
Medicare data downloads
Original nursing home datasets
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