Peaks Care Center, the
Strong Medicare quality ratings; families often praise highly skilled and encouraging therapy team. Still worth an in-person visit.
based on 79 Google reviews
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What this means for your family
The Peaks Care Center is highly recommended for its exceptional rehabilitation therapy team, which has helped many patients regain significant mobility. However, families should be aware of reports regarding inconsistent hygiene and communication. We advise you to conduct frequent, unannounced visits and maintain active involvement in your loved one's daily care to ensure their needs are consistently met.
Google Reviews
Google Reviews
79 reviews on Google“The Peaks Care Center is highly regarded for its exceptional rehabilitation therapy department, with numerous residents praising the staff's dedication to helping them regain mobility and independence. While the majority of reviews are overwhelmingly positive, a small number of families and patients have reported critical failures in basic care, including hygiene neglect and poor communication during end-of-life transitions.”
Quality Themes
Tap a score for detailsStrengths
- Highly skilled and encouraging therapy team
- Effective post-surgery and stroke rehabilitation
- Attentive and professional nursing staff
- Clean and well-maintained facility
Concerns
- Hygiene and basic care neglect (mentioned by 3 reviewers)
- Poor communication and lack of follow-up from management (mentioned by 2 reviewers)
- Inconsistent quality of food (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 166 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you incorporate that family input into your daily communication and care planning?
- 2Given the facility's strong reputation for rehabilitation, how do you ensure that same level of attentive, professional care is maintained for residents who are here for long-term stay rather than just short-term recovery?
- 3We understand that medication management is a complex process; could you walk us through the safety protocols and oversight you have in place to ensure accuracy for residents?
- 4Some families have expressed concerns regarding consistency in daily hygiene and basic support; what specific systems do you have in place to monitor and ensure those needs are met for every resident?
- 5How do you balance the variety and nutritional quality of the meal service to ensure it meets the diverse preferences and dietary requirements of your 84 residents?
- 6What does a typical day look like for a resident here, and how do you encourage social engagement beyond the therapy programs?
Personalized based on this facility's data
Key Review Excerpts
“The occupational, physical, and speech therapists took him from almost no mobility on his right side to walking, from needing a feeding tube to no diet restrictions eating regular food.”
“My mom was here in 2007 to 2008 and that's also when I started volunteering by playing the piano almost every Friday which I still do. The residents and staff here are like family to me.”
“When I came to pick her up, I noticed she was in a gown and the clean clothing I had packed for her was basically untouched. She was soaked in urine and it was clear that had been the case”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents who lost too much weight
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that led to citations for accident hazards, with this safety issue recurring across multiple surveys from 2018 to 2024. The facility shows persistent problems with building safety systems (fire alarms, sprinklers, electrical), medication management, and ensuring appropriate resident care. While all deficiencies have correction dates, the pattern of repeated safety violations across six years suggests ongoing challenges with maintaining safe conditions.
Oct 29, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 20, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 29, 2024Routine6
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Dec 10, 2019Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Dec 13, 2018Routine18
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Ownership & Operations
Who Operates This Facility
Peaks Care Center, the
for profit
Chain Affiliation
Frontline Management
9 facilities nationwide
Chain avg rating: 3.3/5 · Rank 4 of 9
Ownership & Management
Owners
Bogie33
Owner · Organization
The Hassan Essayli Trust
Owner · Organization
Tkaac Enterprises
Owner · Organization
Fridrich, Steve
Owner
Schultz, David
Owner
Veluscek, Steven
Owner
Eleanor Rusnak Revocable Living Trust
Owner · Organization
Equity Trust Company
Owner · Organization
Okie Dokie Investments
Owner · Organization
Rentz Living Trust
Owner · Organization
Rudolph Ramos Living Trust
Owner · Organization
Tous Van Nykerk Family Trust
Owner · Organization
Fridrich, Gerald
Owner
Fridrich, John
Owner
Knight, Matthew
Owner
Pinson, Billie Jean
Owner
Shaner, Sandra
Owner
Shull, Glen
Owner
Tous, George
Owner
Trudel, David
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
79 reviews from families & visitors
Official Website
Visit peakscarecenter.com
Medicare data downloads
Original nursing home datasets
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