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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 14 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 67% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 7 findings, above the NC average of 5.6. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Peak Resources- Shelby receives highly polarized feedback, with some families praising the rehab team and social workers, while others report severe neglect and poor communication. Multiple reviewers have raised alarming concerns regarding hygiene, inadequate medical care, and staff responsiveness to patient needs. Families considering this facility should be aware of significant reports of poor facility conditions and inconsistent quality of care.
Quality Themes
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Rating Trends
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Distribution · 16 analyzed
Personalized based on this facility's data
Key Review Excerpts
“Refused to answer my father's call bell until I called up there several times. His roommate also used the call bell and was left in his own poop for 3 hours.”
“Grandma was only here for 4 months and was called and told they sent her to hospital. She was septic and one of the worst bed sores anyone has ever seen.”
“The staff are the laziest bunch of prejudice folks I have ever seen. The food is awful and the place is nasty. The care is not good at all.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents needing more daily help over time
Residents who lost too much weight
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Peak Resources-Shelby shows concerning patterns with multiple uncorrected deficiencies from a February 2024 survey still lacking correction plans, including issues with medication management, resident notification requirements, and infection control. The facility has recurring problems with fire safety barriers and medication labeling across multiple surveys. While some deficiencies have been corrected, the lack of correction plans for seven significant care and safety issues should raise concerns for families considering this facility.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Peak Resources- Shelby
for profit
Peak Resources, INC.
9 facilities nationwide
Chain avg rating: 3.6/5 · Rank 6 of 9
Owners
Undisclosed
Ownership Data Not Available · Organization
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