Peak Resources - Brookshire, INC
Strong Medicare quality ratings; families often praise highly effective rehabilitation therapy team. Still worth an in-person visit.
based on 45 Google reviews

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What this means for your family
While the rehabilitation therapy team is highly regarded and can be excellent for recovery, the facility has a concerning pattern of reports regarding neglect and unsanitary conditions. If you choose this facility, it is critical that you or another family member visit frequently to monitor care, as multiple reviewers noted that the quality of attention significantly improves when family is present to advocate.
Google Reviews
Google Reviews
45 reviews on Google“Peak Resources - Brookshire, Inc. receives highly polarized feedback, with many families praising the rehabilitation therapy team and specific staff members for their compassion. However, there are recurring, serious allegations regarding neglect, poor hygiene, and unresponsive nursing staff, particularly during off-hours. Families should be aware that experiences appear inconsistent, ranging from excellent care to reports of unsanitary conditions and communication failures.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective rehabilitation therapy team
- Compassionate and attentive individual staff members
- Welcoming environment for visiting family members
- Strong advocacy during discharge planning
Concerns
- Unresponsive nursing staff and failure to answer call lights (mentioned by 5 reviewers)
- Poor hygiene and sanitary conditions (including reports of roaches) (mentioned by 3 reviewers)
- Inconsistent medication administration and monitoring (mentioned by 3 reviewers)
- Lack of communication from administration regarding resident health status (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 49 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily communication regarding a resident's health status?
- 2Given the importance of timely assistance, what is your current process for monitoring and responding to resident call lights, especially during shift changes?
- 3Could you walk me through your protocols for medication administration and how you ensure accuracy and consistency for residents with complex needs?
- 4We read great things about your rehabilitation team; how do they coordinate with the nursing staff to ensure a resident's progress is maintained throughout the day?
- 5What are your current daily cleaning schedules and quality control measures to ensure that resident rooms and common areas remain sanitary and well-maintained?
- 6What kind of social activities or engagement programs do you have in place to help new residents feel welcomed and connected to the community?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy department is the only good thing about this place. The house keeping staff is very pleasant and respectful. The administrator is useless.”
“My husband is there right now. His therapist are wonderful. His regular nurses assistant is terrible. He said she is mean. I spend 8 to 9 hours a day. She never checks on him.”
“The staff that took care of my dad, Claude" Kenny" Rhew, was awesome. They took care of him with heart and treated him like he was one of their family members.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
5
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 34 deficiencies across four surveys, including families filing two complaints that resulted in violations for food safety and reporting requirements. The most recurring problems involve building and fire safety issues, resident rights violations, and care planning deficiencies that persist across multiple surveys. While the facility has corrected identified issues, the ongoing nature of safety and care concerns warrants careful consideration.
Apr 16, 2026Routine1
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Feb 28, 2025Routine9
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Mar 16, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Oct 27, 2023Routine12
Construction Deficiencies
Use approved construction type or materials.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Meet Health Care Facilities Code mechanical requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Oct 27, 2023Complaint1
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Apr 7, 2022Routine5
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Ownership & Operations
Who Operates This Facility
Peak Resources - Brookshire, INC
for profit
Chain Affiliation
Peak Resources, INC.
9 facilities nationwide
Chain avg rating: 3.6/5 · Rank 7 of 9
Ownership & Management
Owners
Harold P Nunn Tr
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Official Website
Visit peakresourcesinc.com
Medicare data downloads
Original nursing home datasets
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