Strong Medicare quality ratings; public reviewers often praise beautiful, serene grounds and architecture. Still worth an in-person visit.
based on 94 Google reviews

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Carol Woods has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: beautiful, serene grounds and architecture and high-quality dining experience. Review the component ratings and current source records before deciding.
Carol Woods is widely regarded as a premier retirement community, with residents and visitors frequently praising its beautiful, well-maintained grounds and active, engaging atmosphere. While the majority of feedback is highly positive regarding the staff and dining experience, some visitors have noted that guest amenities, such as internet connectivity and decor, could be modernized.
Quality Themes
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Concerns
Rating Trends
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Distribution · 99 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The dining experience is truly unreal as it tends to be nicer than most restaurants in the area.”
“The food is wonderful, nutritious, visually appealing, and delicious. I would recommend to anyone who is seeking a senior community.”
“The community is beautifully planned and has many levels of care. It is very quiet. They provide transportation for shopping and events.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 15 measures
11
measures
4
measures
Residents who got a urinary tract infection
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
All deficiencies have been corrected, showing this facility responds appropriately to inspection findings. The most recent survey in June 2024 identified issues primarily with fire safety systems and administrative processes like care planning and staffing reporting. Earlier surveys found problems with administration and building safety systems. While the facility has had recurring issues with administrative compliance and building systems across surveys, the consistent pattern of corrections suggests management takes regulatory compliance seriously.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Carol Woods
nonprofit
Owners
The Chapel Hill Residential Retirement Center, INC.
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
94 reviews from families & visitors
Official Website
Visit carolwoods.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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