Nursing HomeMedicaid Top Rated

Pavilion for Health Care, the

Strong Medicare quality ratings; families often praise warm, compassionate staff. Still worth an in-person visit.

3465 Caroline Blvd, Penney Farms, FL 32079|50 beds|Licensed & Active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.8/5

based on 14 Google reviews

(904) 297-9700 Directions Website

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What this means for your family

The facility is highly regarded for its compassionate, home-like environment and engaging activities. However, families should ensure they have a clear plan for patient arrivals or discharges, as some visitors have reported a lack of staff presence at the entrance during these times.

Google Reviews

14 reviews on Google

“The Pavilion for Health Care is described by some families as a warm, home-like environment with staff who treat residents like extended family. However, recent feedback highlights concerns regarding administrative coordination, specifically during patient discharge or arrival processes.”

Quality Themes

Tap a score for details

Strengths

Warm, compassionate staff
Home-like atmosphere
Engaging resident activities
Well-maintained grounds

Concerns

Lack of coordination during patient arrival or discharge (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 14 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1With such a high CMS staffing rating, how do you ensure that the warm and compassionate care mentioned by families remains consistent across all shifts?
2Since the facility has such a lovely, home-like atmosphere, what kind of daily activities or social outings are available to keep residents engaged?
3How does the nursing team manage the transition process to ensure everything is coordinated and smooth when a resident is being admitted or discharged?
4What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
5How do you maintain clear and frequent communication with family members regarding updates on a resident's health and daily well-being?
6With such a small, intimate capacity of 50 residents, how do you personalize care plans to meet each individual's specific needs?

Personalized based on this facility's data

Key Review Excerpts

“Christian based center with a professional staff that truly care about the mental and physicial needs of thier residence. To most that work thier, this is not just a "job" but a second home with extended family.”

Family member · 2025★★★★★

“This is the first so-called nursing home that is more like home. My mother a little got re-hab, She got her hair fixed at the salon they have there. There were great activities and family is invited.”

Long-term resident's family · 2018★★★★★

“Brought patient home. Wasn't met at door by anyone. Left with daughter at inside entrance.”

Family member · 2022★★★★☆

Source: 14 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.77hrs

Registered nurses for medical care

Total Nursing

5.49hrs

All nurses + aides combined

Staff Turnover

44%

Lower is better (< 30% = good)

RN Turnover

50%

Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility7.5%

Better than Avg

Here

7.5%

19.5%

15.0%

Clay

20.1%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility7.4%

Better than Avg

Here

7.4%

19.4%

11.5%

Clay

19.1%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility6.5%

Better than Avg

Here

6.5%

15.5%

8.7%

Clay

18.1%

😔

Residents with depression symptoms

↓ Lower is better

This Facility1.6%

Better than Avg

Here

1.6%

12.1%

4.1%

Clay

11.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

98.1%

Clay

96.4%

⚖️

Residents who lost too much weight

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

5.3%

5.6%

Clay

5.0%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

79.8%

94.7%

Clay

80.8%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility98.7%

Better than Avg

Here

98.7%

81.8%

94.8%

Clay

85.3%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.5%

Clay

2.7%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies

Well below state avg (7.3)

Clean record — no deficiencies

The Pavilion for Health Care shows a relatively clean inspection record with only 5 deficiencies across 3 surveys, all corrected by the facility. The most concerning issues involved medication management, with two deficiencies in 2022 related to medication errors. Other isolated problems included food safety, medical records protection, and cooking facility safety. No complaints were filed by families, and the scattered timing suggests issues don't persist across surveys.

Jun 20, 2024Routine2 findings

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Sep 15, 2022Routine2 findings

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pavilion for Health Care, the

Organization Type

nonprofit

Ownership & Management

Key personnel

Agresti, GeraldManaging Control - Governing BodyBarton, TeresaManaging Control - Governing BodyBridgman, MaryManaging Control - Governing BodyCostin, RichardManaging Control - Governing BodyDeckerhoff, KipManaging Control - Governing Body

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(904) 297-9700

penneyretirementcommunity.org

3465 Caroline Blvd

Penney Farms, FL 32079

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

14 reviews from families & visitors

Official Website

Visit penneyretirementcommunity.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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