Nursing HomeMedicaid

Aviata at Green Cove Springs

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

803 Oak St, Green Cove Springs, FL 32043|120 beds|Licensed & Active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

3.6/5

based on 59 Google reviews

(904) 284-5606 Directions Website

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What this means for your family

While the facility has a dedicated rehab team that has helped many patients recover, the reports of neglect and poor communication are serious red flags. If you choose this facility, ensure you have a plan for frequent, in-person visits to monitor your loved one's hygiene and care, and verify who to contact directly for medical updates outside of standard business hours.

Google Reviews

59 reviews on Google

“Aviata at Green Cove Springs receives highly polarized reviews, with some families praising the dedicated therapy team and individual staff members, while others report severe neglect and poor communication. Recurring complaints highlight significant issues with patient hygiene, responsiveness to medical needs, and difficulty reaching management. Prospective families should be aware of the stark contrast between positive experiences in rehab and reports of substandard long-term care.”

Quality Themes

Tap a score for details

Strengths

Dedicated rehabilitation therapy team
Individual staff members noted for compassion
Effective post-surgery recovery support

Concerns

Neglect and lack of responsiveness to patient needs (mentioned by 6 reviewers)
Poor communication and inability to reach management (mentioned by 5 reviewers)
Unsanitary facility conditions and poor hygiene (mentioned by 3 reviewers)
Understaffing or lack of organization on weekends (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 71 analyzed

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1We've heard wonderful things about your rehabilitation therapy team; could you tell us more about how they support residents during post-surgery recovery?
2It's great to see that management is so responsive to feedback; how does the leadership team communicate important updates or changes to families?
3What specific steps are in place to ensure the facility remains clean and hygienic for all residents throughout the week?
4How do you ensure that medication management and resident needs are handled consistently, even during the weekends?
5Could you describe the dining experience and how the menu is planned to ensure nutritious meals for everyone?
6What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?

Personalized based on this facility's data

Key Review Excerpts

“Stroke patient sat choking hours after pushing a nurses button.. no one ever came to help him. Patient who was paralyzed is not turned at all resulting in LARGE BED SORES.”

Long-term resident's family · 2017★☆☆☆☆

“The rooms are beyond disgusting, dirty, filthy, piled up with junk, unsanitary, garbage lying around, an absolute breeding ground for bacteria and viruses.”

Family friend of resident · 2023★☆☆☆☆

“I made about 10 calls to this facility over a period of 3 weeks was very polite left my name and two phone numbers and I was never even contacted.”

Family member · 2021★☆☆☆☆

Source: 59 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.43hrs

57%

Registered nurses for medical care

Total Nursing

3.35hrs

82%

All nurses + aides combined

Staff Turnover

52%

Lower is better (< 30% = good)

RN Turnover

53%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility2.3%

Better than Avg

Here

2.3%

19.5%

15.0%

Clay

20.2%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility0.5%

Better than Avg

Here

0.5%

15.5%

8.7%

Clay

18.2%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility2.6%

Better than Avg

Here

2.6%

19.4%

11.5%

Clay

19.2%

😔

Residents with depression symptoms

↓ Lower is better

This Facility1.0%

Better than Avg

Here

1.0%

12.1%

4.1%

Clay

11.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better

This Facility6.3%

Better than Avg

Here

6.3%

15.3%

10.6%

Clay

14.7%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility6.5%

Better than Avg

Here

6.5%

14.4%

9.1%

Clay

15.2%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility88.5%

Mixed vs Avgs

Here

88.5%

79.8%

94.7%

Clay

81.1%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility90.5%

Mixed vs Avgs

Here

90.5%

81.8%

94.8%

Clay

85.5%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility3.6%

Worse than Avg

Here

3.6%

1.6%

1.5%

Clay

2.6%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies

Well below state avg (7.3)

This facility has 29 deficiencies across three surveys with all violations corrected according to provider dates. The most recurring issues involve quality of care (including daily living assistance and wound care), emergency preparedness planning, and nutrition/dietary services. While deficiencies span multiple areas including medication management and infection control, the facility has addressed each identified problem, suggesting responsive management when issues are found during routine inspections.

Feb 13, 2025Routine12 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0004Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0009Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Include a process for Emergency Preparedness collaboration.

0015Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0018Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Establish procedures for tracking staff and patients during an emergency.

0025Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Create arrangements with other facilities to receive patients.

0032Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Provide primary/alternate means for communication.

0035Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Provide family notifications of emergency plan.

0042Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Meet the requirements of an integrated health system.

Mar 30, 2023Routine12 findings

0693Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0100Potential for harm · IsolatedCorrected

Construction Deficiencies

Meet other general requirements.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Aug 19, 2021Routine5 findings

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Aviata at Green Cove Springs

Organization Type

for profit

Chain Affiliation

Chain Name

Aviata Health Group

Chain Size

52 facilities nationwide

Chain avg rating: 2.1/5 · Rank 16 of 52

Ownership & Management

Owners

Oak Parent LLC

Owner · Organization

100%

Aih Holdings 10 LLC