Parsons House Preston Hollow Lp
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 26 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a boutique, intimate environment where the staff provides highly personalized care. The exceptional quality of food and the transparent communication from management are standout features. Because it is a smaller community, it is ideal for those who prefer a warm, home-like setting over a large institutional campus.
Google Reviews
Google Reviews
26 reviews on GoogleParsons House Preston Hollow is highly regarded for its boutique, home-like atmosphere and a staff that treats residents and families like family. Reviewers consistently praise the compassionate nursing care and the high quality of the dining services, though the facility is noted for its smaller, intimate scale.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Warm, non-institutional, home-like environment
- High-quality, fresh dining options
- Strong communication with resident families
- Professional and welcoming management
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
The owner relies heavily on a library of pre-written templates that vary slightly depending on whether a reviewer's name is known. While some responses attempt to mirror the reviewer's specific sentiment, the phrasing is highly repetitive and formulaic.
Questions for Your Tour
- 1Since the community feels so much like a home rather than an institution, how do you incorporate personalized touches into the residents' daily routines?
- 2We've noticed how much the management values staying in touch with families; what is your preferred method for providing us with regular updates on our loved one?
- 3The dining options look wonderful and fresh; could you tell us more about how much input residents have in the daily menus?
- 4With the nursing staff being so attentive, how is medical care and monitoring handled during the overnight hours or in the event of an emergency?
- 5What kind of social activities or community outings are planned to help residents stay engaged with one another in such an intimate setting?
- 6How do you ensure that the small, 51-resident capacity allows for a truly personalized care plan for each individual?
Personalized based on this facility's data
Key Review Excerpts
“The place is kindness and care personified. There are many activities, the food is great, they have great family events, a newsletter to keep those who live far away”
“I think that a great experience originates from the management, and Parsons House has a terrific executive director. She sets a tone and example of family, of kindness, and of quality that you can feel throughout the entire staff.”
“They have been so accommodating, professional and created an incredible home for the elderly. I have experience with this type of care from my mom and other friends and have had terribly criminal like encounters. This place shines above the rest for elderly care.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection on March 31, 2022, identified 12 violations primarily related to Life Safety Code standards, including issues with fire drills, sprinkler maintenance, and emergency lighting. While several deficiencies were corrected by mid-2022, the report indicates past failures in maintaining building safety systems and documentation.
Mar 31, 2022Routine13Report
Health Code (13 violations)
The facility failed to provide required emergency lighting.
The facility failed to ensure doors to resident rooms and living units could be closed by the occupants.
The facility failed to ensure the building electrical system met the referenced codes and standards.
The facility failed to check gas heating systems prior to the heating season and to maintain records of the those checks.
The facility failed to test and maintain an emergency generator that provides power to emergency lighting.
The facility failed to protect hazardous areas as required by the referenced codes and standards.
The facility failed to protect cooking operations according to the Life Safety Code.
The facility failed to inspect, test, and maintain fire sprinkler system components.
The facility failed to keep walls and ceilings in good condition.
The facility failed to ensure doors to resident rooms and living units could be closed by the occupants.
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to provide smoke compartmentation where required.
The facility failed to meet the requirements for a limited care facility.
Ownership & Operations
Who Operates This Facility
Parsons House Preston Hollow Lp
for profit
PARSONS GROUP, LLC
JOYCE MILLER
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit parsonshouseprestonhollow.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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