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Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 26 Google reviews
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Public Google reviewers rate Parsons House Preston Hollow Lp highly. Reviewers highlight: compassionate and attentive nursing staff, warm, non-institutional, home-like environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Parsons House Preston Hollow is highly regarded for its boutique, home-like atmosphere and a staff that treats residents and families like family. Reviewers consistently praise the compassionate nursing care and the high quality of the dining services, though the facility is noted for its smaller, intimate scale.
Quality Themes
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Rating Trends
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Distribution · 40 analyzed
The owner relies heavily on a library of pre-written templates that vary slightly depending on whether a reviewer's name is known. While some responses attempt to mirror the reviewer's specific sentiment, the phrasing is highly repetitive and formulaic.
Personalized based on this facility's data
Key Review Excerpts
“The place is kindness and care personified. There are many activities, the food is great, they have great family events, a newsletter to keep those who live far away”
“I think that a great experience originates from the management, and Parsons House has a terrific executive director. She sets a tone and example of family, of kindness, and of quality that you can feel throughout the entire staff.”
“They have been so accommodating, professional and created an incredible home for the elderly. I have experience with this type of care from my mom and other friends and have had terribly criminal like encounters. This place shines above the rest for elderly care.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection on March 31, 2022, identified 12 violations primarily related to Life Safety Code standards, including issues with fire drills, sprinkler maintenance, and emergency lighting. While several deficiencies were corrected by mid-2022, the report indicates past failures in maintaining building safety systems and documentation.
Health Code (13 violations)
The facility failed to provide required emergency lighting.
The facility failed to ensure doors to resident rooms and living units could be closed by the occupants.
The facility failed to ensure the building electrical system met the referenced codes and standards.
The facility failed to check gas heating systems prior to the heating season and to maintain records of the those checks.
The facility failed to test and maintain an emergency generator that provides power to emergency lighting.
The facility failed to protect hazardous areas as required by the referenced codes and standards.
The facility failed to protect cooking operations according to the Life Safety Code.
The facility failed to inspect, test, and maintain fire sprinkler system components.
The facility failed to keep walls and ceilings in good condition.
The facility failed to ensure doors to resident rooms and living units could be closed by the occupants.
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to provide smoke compartmentation where required.
The facility failed to meet the requirements for a limited care facility.
Parsons House Preston Hollow Lp
for profit
PARSONS GROUP, LLC
JOYCE MILLER
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Google Reviews
26 reviews from families & visitors
Official Website
Visit parsonshouseprestonhollow.com
TX HHSC — View Official Record
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