Parsons House Preston Hollow Lp
Families consistently rate this highly — reviewers highlight warm, family-like atmosphere. Schedule a visit to confirm the fit.
based on 26 Google reviews
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What this means for your family
Parsons House is an excellent choice for families seeking a boutique, personalized environment where communication is a top priority. The staff's ability to make residents feel like family is a standout feature. While the facility is overwhelmingly positive, always verify current staffing levels during your visit to ensure the high standard of care remains consistent.
Google Reviews
Google Reviews
26 reviews on Google“Parsons House Preston Hollow is highly regarded for its boutique, home-like atmosphere and a staff that treats residents and families like family. Reviewers consistently praise the professional leadership and the high level of personalized care, particularly within the memory care wing. While the facility is overwhelmingly positive, there is a single outlier rating from 2022 that suggests an isolated negative experience.”
Quality Themes
Tap a score for detailsStrengths
- Warm, family-like atmosphere
- Exceptional communication with families
- Professional and attentive nursing staff
- High-quality, personalized memory care
- Clean and well-maintained grounds
Rating Trends
Tap a year to see what changed
Distribution · 48 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Since the community is so intimate with only 16 residents, how do you ensure each person's specific daily routine and preferences are integrated into the house schedule?
- 2We've heard wonderful things about the communication style here; how do you typically keep families updated on small, day-to-day changes in a resident's well-being?
- 3With your specialized memory care certification, what specific types of sensory or cognitive activities do you provide to keep residents engaged and stimulated?
- 4How does the nursing staff manage medical needs or sudden health changes during the overnight hours?
- 5The grounds look beautifully maintained; are there specific outdoor spaces or garden areas where residents can safely enjoy the fresh air?
- 6How do you foster that warm, family-like atmosphere among the residents and staff during mealtimes or group activities?
Personalized based on this facility's data
Key Review Excerpts
“The leadership team, under the guidance of Joyce Miller, communicates regularly with resident families through a Family Council, frequent email communications and ad hoc one on one meetings. They listen and, if appropriate they act.”
“I can’t say enough about this place. We put our father in memory care. Here in Dallas. They have been so accommodating, professional and created an incredible home for the elderly.”
“It is like a warm and inviting home- with no institutional feel whatsoever. The grounds are kept perfect and are lovely for my dad to walk about. His room is spacious and kept pristine and fresh by his care team.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection for Parsons House Preston Hollow LP was conducted on May 23, 2024. While one violation of state standards was noted during this inspection, there are currently no enforcement actions on record for this facility.
May 23, 2024RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Parsons House Preston Hollow Lp
for profit
PARSONS GROUP, LLC
JOYCE MILLER
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit parsonshouseprestonhollow.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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