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Nursing HomeMemory CareMedicaid Top Rated

Parkwood Village

Strong Medicare quality ratings; families often praise exceptional rehabilitation and physical therapy. Still worth an in-person visit.

2600 Parkview Ln, Bedford, TX 76022107 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 108 Google reviews

5
4
3
2
1
Parkwood Village Nursing Home in Bedford, TX — Street View
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What this means for your family

This facility is an excellent choice for short-term rehabilitation due to its highly-rated therapy and nursing teams. However, if you are considering long-term care, you should specifically investigate the weekend staffing levels and the current state of room maintenance, as recent reviews highlight significant lapses in responsiveness and facility upkeep.

Google Reviews

Google Reviews

108 reviews on Google
Parkwood Village is highly regarded by many for its exceptional rehabilitation services and a compassionate, professional therapy team. However, families should be aware of significant, recurring reports regarding slow response times for call buttons, particularly during weekend shifts, and concerns regarding the cleanliness and maintenance of some resident rooms.

Quality Themes

Tap a score for details
Food6.0Staff8.0Clean4.0Activities7.0Meds3.0MemoryN/AComms5.0Value5.0

Strengths

  • Exceptional rehabilitation and physical therapy
  • Compassionate and caring nursing staff
  • Professional and attentive therapy team
  • Smooth transition and admission processes

Concerns

  • Slow response times to call buttons, especially on weekends (mentioned by 3 reviewers)
  • Issues with room cleanliness and facility maintenance (mentioned by 3 reviewers)
  • Delays in medication administration (mentioned by 2 reviewers)
  • Inconsistent staffing levels/understaffing (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(7)'19(13)'21(9)'23(30)'25(8)'26(5)

Distribution · 131 analyzed

5
88
4
9
3
3
2
6
1
25

How They Respond to Reviews

87%response rate
Good

The owner provides highly personalized responses to 5-star reviews, often addressing specific family members, staff names, or clinical outcomes mentioned in the text. For negative reviews, the owner uses a professional, solution-oriented approach by providing direct contact information for the Executive Director.

Questions for Your Tour

  • 1We were so impressed by the high CMS overall rating and the positive feedback regarding your therapy team; could you tell us more about how the rehabilitation program supports residents?
  • 2I noticed the management team is very active in responding to community feedback, so I wanted to ask how you are currently addressing improvements in room cleanliness and facility maintenance?
  • 3How does the nursing team manage call button response times during the weekends to ensure residents feel supported when the full weekday staff isn't present?
  • 4What specific protocols are in place to ensure medication is administered accurately and on schedule, especially during busy shift changes?
  • 5Could you describe what a typical day looks like for a resident in your memory care unit, particularly regarding social activities and engagement?
  • 6In the event of a medical emergency after hours, what is the process for notifying the family and coordinating with outside medical providers?

Personalized based on this facility's data


Key Review Excerpts

They are not just good at taking care of me - they sincerely care about me getting better! From techs to nurses to PT and all the other staff here, I find them to be universally caring and great at what they do!

Rehab patient · 2026★★★★★

The staff, every single person, is exceptional - kind, friendly, they treat everyone as family and no request is ignored or denied. The facility is kept extremely clean and fresh. The food is top notch, even for the picky eater.

Long-term resident's family · 2024★★★★★

My husband fractured his pelvis and went to Parkwood for rehab. Everyone one there was amazing. The therapist are very caring and patient with everyone. My husband had the best wound care nurse.

Rehab patient's family · 2024★★★★★
Source: 108 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.47hrs
62%
Registered nurses for medical care
Total Nursing
3.23hrs
79%
All nurses + aides combined
Staff Turnover
37%
Lower is better (< 30% = good)
RN Turnover
14%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
5/ 5
Better Than Avg

7

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility29.3%
Worse than Avg
Here
29.3%
US
14.4%
TX
16.1%
Tarrant
12.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
15.4%
TX
9.4%
Tarrant
8.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.5%
Better than Avg
Here
2.5%
US
12.1%
TX
2.5%
Tarrant
2.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility23.8%
Worse than Avg
Here
23.8%
US
19.5%
TX
18.4%
Tarrant
16.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility13.9%
Better than Avg
Here
13.9%
US
19.4%
TX
14.2%
Tarrant
14.9%
🩺

Residents with a long-term catheter

↓ Lower is better
This Facility4.5%
Worse than Avg
Here
4.5%
US
0.9%
TX
0.4%
Tarrant
0.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility81.5%
Worse than Avg
Here
81.5%
US
81.8%
TX
89.2%
Tarrant
91.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility87.6%
Mixed vs Avgs
Here
87.6%
US
79.7%
TX
88.0%
Tarrant
89.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
TX
1.5%
Tarrant
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Near state avg (9.1)
3 complaint-triggered

Parkwood Village has ongoing safety and care concerns, with deficiencies found across four surveys from 2022-2024, including three complaint-triggered investigations where families filed reports. The most frequent issues involve fire safety systems, medication management, and care planning. While all deficiencies show correction dates, problems persist across surveys, particularly with fire safety barriers, electrical systems, and pharmacy services, suggesting recurring operational challenges.

Dec 12, 2024Routine
10
0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 23, 2024Complaint
3
0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Nov 8, 2023Routine
12
0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0640Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Oct 6, 2022Routine
4
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0638Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lcsphc LLC

Organization Type

for profit

Management Company

VILLAGE SENIOR CARE LLC

Administrator

JACKLYN LOWE

Chain Affiliation

Chain Name

Life Care Services

Chain Size

45 facilities nationwide

Chain avg rating: 3.5/5 · Rank 1 of 2 (Best)

Ownership & Management

Owners

Mustang Snf Holdings LLC

Owner · Organization

100%

Javelin Group Funding I, Lp

Owner (parent company) · Organization

5%

Lmof V Mustang Aiv LLC

Owner (parent company) · Organization

95%

Eden, Kevin

Owner (parent company)

Naul, Alan

Owner (parent company)

Key personnel

Eden, KevinManaging Control - Governing BodyVillage Senior Care LLCManagerEden, KevinManagerNaul, AlanManagerRoget, AlanManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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