Strong Medicare quality ratings; public reviewers often praise exceptional rehabilitation and physical therapy. Still worth an in-person visit.
based on 112 Google reviews

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Parkwood Village has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: exceptional rehabilitation and physical therapy and compassionate and caring nursing staff. Review the component ratings and current source records before deciding.
Parkwood Village is highly regarded by many for its exceptional rehabilitation services and a compassionate, professional therapy team. However, families should be aware of significant, recurring reports regarding slow response times for call buttons, particularly during weekend shifts, and concerns regarding the cleanliness and maintenance of some resident rooms.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
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Distribution · 135 analyzed
The owner provides highly personalized responses to 5-star reviews, often addressing specific family members, staff names, or clinical outcomes mentioned in the text. For negative reviews, the owner uses a professional, solution-oriented approach by providing direct contact information for the Executive Director.
Personalized based on this facility's data
Key Review Excerpts
“They are not just good at taking care of me - they sincerely care about me getting better! From techs to nurses to PT and all the other staff here, I find them to be universally caring and great at what they do!”
“The staff, every single person, is exceptional - kind, friendly, they treat everyone as family and no request is ignored or denied. The facility is kept extremely clean and fresh. The food is top notch, even for the picky eater.”
“My husband fractured his pelvis and went to Parkwood for rehab. Everyone one there was amazing. The therapist are very caring and patient with everyone. My husband had the best wound care nurse.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
5
measures
7
measures
4
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Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Parkwood Village has ongoing safety and care concerns, with deficiencies found across four surveys from 2022-2024, including three complaint-triggered investigations where families filed reports. The most frequent issues involve fire safety systems, medication management, and care planning. While all deficiencies show correction dates, problems persist across surveys, particularly with fire safety barriers, electrical systems, and pharmacy services, suggesting recurring operational challenges.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Have properly sized and located compartments to protect residents from smoke.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Lcsphc LLC
for profit
VILLAGE SENIOR CARE LLC
JACKLYN LOWE
Life Care Services
43 facilities nationwide
Chain avg rating: 3.5/5 · Rank 1 of 2 (Highest rating)
Owners
Mustang Snf Holdings LLC
Owner · Organization
Javelin Group Funding I, Lp
Owner (parent company) · Organization
Lmof V Mustang Aiv LLC
Owner (parent company) · Organization
Eden, Kevin
Owner (parent company)
Naul, Alan
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
112 reviews from families & visitors
Official Website
Visit parkwood-village.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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