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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 148 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Forum Parkway Health & Rehabilitation has a middle-range Medicare overall rating. Strengths include exceptional physical therapy and rehab team. Some reviewers note concerns about inconsistent nursing and cna responsiveness (mentioned by 12 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Families seeking rehabilitation services will find a highly-regarded therapy department that excels in post-stroke and post-surgery recovery. However, significant concerns exist regarding nursing consistency, frequent reports of understaffing, and poor food quality. While the facility is physically beautiful and clean, the quality of daily care and responsiveness to call lights varies greatly depending on the shift and specific staff members.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 150 analyzed
The owner uses highly repetitive, templated responses that vary based on star rating. Negative reviews are met with standardized apologies or requests for contact, while positive reviews use a small set of pre-written enthusiastic phrases.
Personalized based on this facility's data
Key Review Excerpts
“The therapy department does an excellent job in adjusting therapy sessions to meet patient needs. They are very flexible and willing to work with family to accomplish goals.”
“The staff was so caring and very helpful The front desk to the gym everyone was outstanding.”
“The facility is nice and well kept. My 82 year old dad was at this facility approximately 3 months. My family didn't have many facilities to choose from since my dad was a trach patient.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
17
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Forum Parkway shows a concerning pattern with 34 deficiencies across 8 surveys, including 6 complaint-triggered violations where families reported problems. The most recurring issues involve medication management, daily care assistance, infection control, and emergency preparedness. While all deficiencies show correction dates, the facility has faced repeated problems in medication services and basic care delivery, suggesting potential systemic challenges that families should carefully evaluate during visits.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Sep 19, 2024
$19,083
Winniestowell Hospital District
for profit
HMG SNF I, LLC
DYLAN GADBERRY
Hmg Healthcare
31 facilities nationwide
Chain avg rating: 3.3/5 · Rank 18 of 31
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
148 reviews from families & visitors
Official Website
Visit forumparkwayhealthandrehab.com
Medicare data downloads
Original nursing home datasets
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