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Nursing HomeMedicaid Investigative

Parkway Health & Rehab LLC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

230 River Oaks Drive, Canton, MS 3904687 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 11 Google reviews

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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (12 vs median 6)
  • High staff turnover (98%)
  • High RN turnover (75%)

Bottom 25% in MS · Below recommended RN staffing · Above recommended total nurse staffing · Very high staff turnover · $8,278 in fines

Source: Medicare data

What this means for your family

The facility is physically well-maintained and the bedside nursing staff is highly regarded for their kindness. However, families should be extremely proactive regarding discharge planning and medication reconciliation, as administrative communication has been identified as a significant pain point.

Google Reviews

Google Reviews

11 reviews analyzed
Parkway Health & Rehab receives praise for its cleanliness, well-equipped facilities, and the kindness of its nursing and CNA staff. However, some families report significant issues with administrative communication, discharge planning, and medication management, suggesting a disconnect between bedside care and facility management.

Quality Themes

Tap a score for details
Food10.0Staff7.0Clean10.0ActivitiesN/AMeds1.0MemoryN/AComms3.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Kind and attentive nursing and CNA staff
  • Well-equipped rooms with accessible bathrooms

Concerns

  • Poor administrative communication and rude staff interactions (mentioned by 2 reviewers)
  • Inadequate discharge planning and medication management (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.52023(2)4.22024(6)3.82025(5)

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed some families have mentioned how clean and well-maintained the rooms are; could you show us how the accessible bathrooms are set up for safety?
  • 2How does the nursing team manage medication schedules to ensure everything is administered accurately and on time?
  • 3What is the process for communicating important health updates or changes in care from the administration to the family members?
  • 4Can you walk us through the protocol for handling a medical emergency during the night or over the weekend?
  • 5What kind of daily activities or social programs are available to keep residents engaged and active?
  • 6How do you handle the transition and discharge planning process when a resident is ready to move to a different level of care?

Personalized based on this facility's data


Key Review Excerpts

CNA staff are wonderful & very kind to patients but the social worker and other administrative staff are hard to deal with and treat family members like trash.

Family member · 2025★★☆☆☆

They discharged my mother today and we’re not clear on what medications she needs. I called to ask for clarification and no help at all.

Family member · 2024☆☆☆☆

Very friendly attentive staff, nurses , and administration. Rooms with roll in shower and large bathroom, facility is clean neat .

Visitor/Family · 2025★★★★★
Source: 11 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.42hrs
56%
Registered nurses for medical care
Total Nursing
4.29hrs
OK
All nurses + aides combined
Staff Turnover
98%
Lower is better (< 30% = good)
RN Turnover
75%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

5

measures

Worse Than Avg

7

measures

Mixed Results

5

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility40.3%
Worse than Avg
Here
40.3%
US
14.4%
MS
20.8%
Madison
14.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility35.5%
Worse than Avg
Here
35.5%
US
15.3%
MS
21.4%
Madison
14.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
MS
1.6%
Madison
19.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
MS
97.0%
Madison
91.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility16.0%
Better than Avg
Here
16.0%
US
19.5%
MS
24.0%
Madison
24.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.8%
Worse than Avg
Here
26.8%
US
19.4%
MS
21.1%
Madison
19.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility80.4%
Mixed vs Avgs
Here
80.4%
US
79.7%
MS
84.6%
Madison
70.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility80.6%
Mixed vs Avgs
Here
80.6%
US
81.8%
MS
88.5%
Madison
78.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.1%
Worse than Avg
Here
3.1%
US
1.6%
MS
2.7%
Madison
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
1penalties
Well above state avg (6.7)
5 complaint-triggered
$8,278 in fines

This facility shows recurring problems across multiple areas, with families filing complaints that triggered inspections for resident protection failures and pressure ulcer care. The most persistent issues involve care planning and assessment, daily care assistance, and resident protection from abuse and financial exploitation. While all deficiencies have reported correction dates, the pattern of repeated violations in care planning and resident protection across surveys from 2019 to 2025 suggests ongoing challenges with maintaining consistent care standards.

Feb 26, 2026Routine
4
0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0800MinorCorrected

Nutrition and Dietary Deficiencies

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Mar 13, 2025Routine
24
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0851ModerateCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0851ModerateCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677ModerateCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0688ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677ModerateCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0688ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0580MinorCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0604MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0692MinorCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0699MinorCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0580MinorCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0604MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0692MinorCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0699MinorCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Feb 3, 2025Complaint
2
0657ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0686ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Jan 14, 2025Complaint
3
0602MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Sep 29, 2022Routine
10
0576MinorCorrected

Resident Rights Deficiencies

Ensure residents have reasonable access to and privacy in their use of communication methods.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0688MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0576MinorCorrected

Resident Rights Deficiencies

Ensure residents have reasonable access to and privacy in their use of communication methods.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0688MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Aug 1, 2019Routine
8
0600ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0363MinorCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0602MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Federal Penalties

Fine

Jan 14, 2025

$8,278

Ownership & Operations

Who Operates This Facility

Owner / Operator

Parkway Health & Rehab LLC

Organization Type

for profit

Ownership & Management

Owners

Medikey, LLC

Owner · Organization

38%

Miles Healthcare, LLC

Owner · Organization

38%

Parkway Investments LLC

Owner · Organization

25%

Key personnel

Beebe, HaroldOfficer / DirectorDelaney, StevenOfficer / DirectorKeyes, RichardOfficer / DirectorShelton, RebeccaOfficer / DirectorShelton, RebeccaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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