Parkview Retirement & Assisted Living Residence
Families consistently rate this highly — reviewers highlight warm, attentive, and compassionate staff. Schedule a visit to confirm the fit.
based on 133 Google reviews
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What this means for your family
Parkview is highly regarded for its vibrant community atmosphere, excellent dining, and exceptionally dedicated staff who are frequently recognized by name. While one historical review from 2021 raised concerns about staffing, the overwhelming majority of recent feedback suggests a very positive and well-managed environment. Families should schedule a tour to meet the current leadership team and observe the daily activities to see if the facility's culture aligns with their loved one's needs.
Google Reviews
Google Reviews
133 reviews on Google“Parkview Retirement & Assisted Living Residence in Colville is widely praised for its welcoming atmosphere, clean facilities, and dedicated staff who are frequently noted for their kindness and individualized care. Families and visitors consistently highlight the high quality of food, engaging activities, and the compassionate nature of the team, though one historical review from 2021 raised concerns regarding staffing levels and care consistency during the pandemic.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and compassionate staff
- Clean and well-maintained facility
- High-quality dining and culinary program
- Engaging and frequent resident activities
- Strong, responsive management and leadership
Concerns
- Historical reports of understaffing and neglect during the pandemic
Rating Trends
Tap a year to see what changed
Distribution · 135 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've noticed how much the management team values communication with families through their responses to feedback; how would you describe the current relationship between the leadership and the residents?
- 2The dining program seems to be a real highlight here, so could you tell us more about how menus are planned and how much variety there is for daily meals?
- 3With such a close-knit community of 58 residents, what kind of daily activities or social outings are currently most popular among the group?
- 4We want to ensure our loved one is always safe; what is the protocol for handling medical emergencies or unexpected health changes during the night?
- 5The facility looks incredibly well-maintained; what is your routine for ensuring the common areas and private rooms stay clean and comfortable for everyone?
- 6Since the community is small and intimate, how do you ensure there is always enough staff available to provide that attentive, compassionate care the residents deserve during busy times of the day?
Personalized based on this facility's data
Key Review Excerpts
“The staff is extremely friendly, compassionate, and consistently goes above and beyond to assist, accommodate, and provide exceptional customer care and service. It brings our family so much peace of mind knowing they are surrounded by people who genuinely care.”
“Parkview is a vibrant and exciting place for seniors! Our homeschool group has enjoyed spending time there to play games and read with residents!”
“I have had family members in other facilities and this by far is a superior place that allows the independence some patience desire, yet the support and care that they all need.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
May 8, 2026Fire
Approval Status: Approved. Next inspection scheduled on or after 06/30/2027.
Non-UL rated multiplug adapters were observed in resident rooms 215 and 228. They were removed at inspection.
For information: NFPA 720 8.7.4 states carbon monoxide alarms shall be replaced when end-of-life signal activates or 10 years from date of manufacture.
Smoke detectors on the upper level are greater than 10 years from manufacturer's date.
Fire door 11 magnetic holder was loose.
Dec 10, 2025Inspection
Consultation provided for WAC 388-78A-2140 (Negotiated service agreements), WAC 388-78A-2320 (Intermittent nursing services), and WAC 388-78A-2690 (Electronic monitoring equipment). These were corrected during the survey.; This is page 4 of 4 of a document prepared by Residential Care Services.
Facility failed to ensure dementia and mental health specialty training requirements were met by 1 of 4 staff members reviewed.
Facility failed to ensure required rabies vaccinations were current for 1 of 3 pets.
Facility failed to obtain a written plan for family assistance with medication for 1 of 5 sampled residents.
May 23, 2025Fire10Report
Initial inspection on 04/25/2025 resulted in a 'Disapproved' status. A follow-up inspection on 05/23/2025 noted all previous violations as 'Corrected' or 'Completed/provided'.
Penetrations found in 2nd floor hot water heater room and 1st floor electrical room.
Facility unable to provide documentation for monthly 30-second activation test for smoke detectors.
Paint/debris on fire sprinklers in 2nd floor library and 1st floor laundry room.
Facility unable to provide documentation that the annual fire wall inspection has been completed.
Facility unable to provide detailed documentation for monthly carbon monoxide detector maintenance.
Facility unable to provide documentation that the annual fire door inspection has been completed.
Missing documentation for quarterly sprinkler system inspections (specifically July 2024); sprinklers in refrigerator/freezer may be over 5 years old.
Facility unable to provide detailed documentation for monthly 30-second activation test for emergency lights.
Missing documentation for semi-annual kitchen suppression system servicing (February 2025).
Facility unable to provide documentation for annual 90-minute power test for emergency lights.
Apr 2, 2025Investigation
A follow-up inspection on 05/16/2025 indicated that deficiencies for WAC 388-78A-2450-2-e were corrected and the facility meets licensing requirements.
The facility failed to ensure a staff person providing resident care had the required credentials; a caregiver was employed for over 200 days without obtaining their home care aide certification.
Jul 1, 2024Inspection
There is a separate compliance determination (46325) dated 2024-08-27 indicating that deficiencies for WAC 388-78A-2150 were corrected. Consultation was also provided regarding WAC 388-78A-2620 (Pets) due to a resident's cat not being current on vaccinations.
The facility failed to ensure that the negotiated service agreement was signed by the resident or their representative for 3 of 7 sampled residents.
May 9, 2023Fire
Next inspection scheduled on or after 06/30/2024
Upstairs laundry door did not close and latch.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
133 reviews from families & visitors
Official Website
Visit parkviewsl.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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