Parkview Care Center
Strong Medicare quality ratings; families often praise kind and attentive nursing staff. Still worth an in-person visit.
based on 50 Google reviews

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What this means for your family
Parkview Care Center offers a culturally rich environment with strong activity programs and bilingual staff, which many families appreciate. However, because multiple reviewers have reported significant issues with call light response times and staff neglect, we strongly advise you to visit the facility during off-hours or weekends to observe the actual level of care provided.
Google Reviews
Google Reviews
50 reviews on Google“Parkview Care Center receives highly polarized feedback, with many families praising the staff's kindness and the facility's cleanliness, while others report serious concerns regarding neglect and poor communication. While some visitors highlight a welcoming environment and active engagement with residents, negative reports consistently mention slow response times to call lights and unprofessional conduct by staff. Families should conduct a thorough, unannounced visit to observe the day-to-day care standards firsthand.”
Quality Themes
Tap a score for detailsStrengths
- Kind and attentive nursing staff
- Clean and well-maintained facility
- Engaging activities and events
- Bilingual staff capabilities
Concerns
- Slow or ignored call light response times (mentioned by 3 reviewers)
- Unprofessional staff behavior or neglect (mentioned by 4 reviewers)
- Poor communication with family members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 50 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to feedback from the community; how does the administration use resident and family input to improve daily operations?
- 2With the wonderful variety of activities mentioned by many visitors, how do you tailor your daily events to ensure residents stay socially engaged?
- 3How does the nursing team manage medication administration to ensure everything is handled accurately and timely?
- 4What protocols are in place to ensure that call lights are answered promptly, especially during the night shifts?
- 5How do you ensure that communication between the clinical staff and family members remains consistent and transparent?
- 6In the event of a sudden medical emergency or a change in a resident's condition, what is the immediate process for notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“My father only speaks Spanish so he feels very comfortable that most of the staff are Bilingual and they are able to communicate.”
“The staff were helpful and accommodating and the nurses and CNA’s were cheerful, very helpful and caring; always working with me and taking their time to listen to my questions etc.”
“The call lights weren't answered for two hours. The workers were talking among themselves. I called the person who answered didn't act like she understood English.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Parkview Care Center has a concerning pattern of recurring deficiencies across multiple surveys, with one complaint triggering a federal investigation regarding response to alleged violations. The facility repeatedly struggles with medication management, infection control, and fire safety systems, with these issues persisting from 2021 through 2024. While the facility corrects violations when cited, the pattern of similar problems reappearing suggests ongoing operational challenges that families should carefully consider.
Jan 28, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Mar 7, 2024Routine5
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nov 17, 2022Routine13
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Aug 3, 2021Routine13
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Provide properly protected cooking facilities.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Aug 27, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Aug 19, 2024ComplaintCleanReport
No deficiencies found during this inspection.
May 9, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Apr 29, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Mar 21, 2024Routine
Based on observation and staff interview during record review, it was determined that the facility failed to maintain emergency lighting in accordance with Life Safety Code NFPA 101Emergency Exit Lights: No annual 90 minute inspection report available for reviewNFPA 101 7.9.2.1* Emergency illumination shall be provided for a minimum of one and 1/2 hours in the event of failure of normal lighting. Emergency lighting facilities shall be arranged to provide initial illumination that is not less than an average of 1 ft-candle (10.8 lux) and, at any point, not less than 0.1 ft-candle (1.1 lux), measured along the path of egress at floor level. Illumination levels shall be permitted to decline to not less than an average of 0.6 ft-candle (6.5 lux) and, at any point, not less than 0.06 ft-candle (0.65 lux) at the end of 1 1/2 hours. A maximum-to-minimum illumination uniformity ratio of 40 to 1 shall not be exceeded.NFPA 101 7.9.3.1 Required emergency lighting systems shall be tested in accordance with one of the three options offered by 7.9.3.1.1, 7.9.3.1.2, or 7.9.3.1.3.7.9.3.1.1 Testing of required emergency lighting systems shall be permitted to be conducted as follows:(1) Functional testing shall be conducted monthly, with a minimum of 3 weeks and a maximum of 5 weeks between tests, for not less than 30 seconds, except as otherwise permitted by 7.9.3.1.1(2).(2)*The test inter.. Based on observations and records review, it was determined that the facility failed to maintain the automatic sprinkler system in accordance with National Fire Protection Association NFPA 25 and NFPA 101Missing escutcheon plate in kitchen freezer sprinkler head.NFPA 13 6.2.7.1 Plates, escutcheons, or other devices used to cover the annular space around a sprinkler shall be metallic or shall be listed for use around a sprinkler.This deficiency has the potential to affect occupants, who might include residents, staff, and visitors within the entire facility. Deficient items were discussed with the administrator at the exit conference. INITIAL COMMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility' s general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).The facility is a Type II (111) single story building with a particle basement and crawlspace for support services only. The facility is protected throughout by a National Fire Protection Association (NFPA) 13 automatic fire suppression systems and is classified as Fully Sprinklered. The facility was constructed in 1961 and is licensed for 73 beds. This recertification survey conducted on March 21,2024 was for compliance with the National Fire Protection Association, (NFPA 101) Life Safety Code (2012) "Chapter 19, Existing Health Care Occupancies".The deficiencies cited were discussed with the Director of Maintenance and Director during the exit conference conducted at the end on-site survey. The Administrator reported the daily census to be 63 residents on March 21,2024.
Mar 7, 2024Complaint
A recertification survey with complaint #CO35188 was completed on 3/4/24 to 3/7/24. Three deficiencies were cited. An Emergency Preparedness survey was conducted from 3/4/24 to 3/7/24. No deficiencies were cited. Based on observations and interviews, the facility failed to ensure medications and biologicals were stored in accordance with accepted professional standards for one of one medication refrigerator, one of two treatment carts and one of four medication carts. Specifically, the facility failed to:-Ensure controlled medications were in a locked storage container that was permanently secured to the refrigerator; -Ensure medications were not left on top of the medication cart when unattended; and,-Ensure the treatment cart was locked when left unattended. Findings include: I. Facility policy and procedure The Storage of Medications policy and procedure, not dated, was provided by the nursing home administrator on 3/7/24 at 8:40 a.m. It read in pertinent part, "Schedule II-V controlled medications ar.. Based on observations, interviews and record review the facility failed to store, prepare, distribute and serve food in a sanitary manner in one of one nourishment room and the main kitchen.Specifically, the facility failed to:-Ensure food was labeled and dated and disposed of timely in the nourishment room freezer, main dining room refrigerator/freezer, and kitchen dry storage area;-Ensure food was properly cooled;-Ensure artificial fingernails with polish were not worn by a food worker;-Ensure appropriate hand washing occurred in the main kitchen;-Ensure dishes were dried appropriately;-Ensure the nourishment room freezer was monitored to ensure it was at the correct temperature; and, -Ensure towels were stored properly. Findings include:I. Ensure food was labeled and dated and disposed of timelyA. .. Based on observations, record review and staff interviews, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections.Specifically, the facility failed to: -Ensure proper hand hygiene was conducted during medication administration; -Follow infection control practices during enteral nutrition administration (feeding through a tube placed in the stomach or small intestine); and,-Follow infection control practices during tracheostomy care.Findings include: I. Failure to ensure hand hygiene was performed effectively during medication administration A. Professional referenceAccording to the Centers for Diseas..
Ownership & Operations
Who Operates This Facility
Parkview Care Center
for profit
Chain Affiliation
Long Peak Operating Company
7 facilities nationwide
Chain avg rating: 3.4/5 · Rank 1 of 17 (Best)
Ownership & Management
Owners
Parkview Snf Holdings LLC
Owner · Organization
Long Peak Opco LLC
Owner · Organization
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
50 reviews from families & visitors
Official Website
Visit vivage.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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