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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 200 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 38% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 36 findings, above the TX average of 9.1. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Families considering Parklane West should be aware of a significant divide in experiences: while many praise the professionalism of the business office (specifically Tammy Howard) and the dedication of certain nursing staff like Oscar Lozano, there are frequent, serious allegations of neglect, including improper medication management and hygiene issues. While the rehabilitation therapy team is often cited as a major strength, recurring complaints regarding understaffing and facility maintenance are prevalent.
Quality Themes
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Concerns
Rating Trends
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Distribution · 207 analyzed
The owner provides personalized responses that frequently acknowledge specific staff members mentioned in reviews. For negative feedback, they maintain an empathetic tone and consistently invite the reviewer to contact the facility directly to resolve issues.
Personalized based on this facility's data
Key Review Excerpts
“Tammy Howard has been amazing with guiding us through Medicaid application. Has made things seamless. Not sure how we would have gotten through this.”
“My father-in-law was released yesterday to come home and he has numerous bed sores, he was caked with dried feces and he had the smell of being rotten.”
“The rehabilitation team is top tier. :)”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
1
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents who lost too much weight
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families filed numerous complaints triggering 51 of 75 deficiencies, with recurring issues in care planning and assessments, medication management, and resident rights protections. Problems include incomplete care plans, medication labeling errors, privacy violations, and failure to accommodate resident needs. While all deficiencies show correction dates, the pattern of repeated violations across multiple surveys suggests persistent systemic issues that warrant careful consideration before placement.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Honor each resident's preferences, choices, values and beliefs.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Dewitt Medical District
for profit
TOWERS PARK HEALTHCARE LLC
PRADEEP YAMSANI
The Ensign Group
346 facilities nationwide
Chain avg rating: 2.9/5 · Rank 68 of 84
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
200 reviews from families & visitors
Official Website
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Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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