Parker Post Acute
Strong Medicare quality ratings; families often praise friendly and welcoming staff. Still worth an in-person visit.
based on 100 Google reviews
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What this means for your family
While many families report excellent rehab outcomes and a warm environment, there are recurring, severe reports of medical neglect and hygiene issues. If you choose this facility, we strongly recommend frequent, unannounced visits and active monitoring of your loved one's medical care and hygiene needs.
Google Reviews
Google Reviews
100 reviews on Google“Parker Post Acute receives high praise from many families for its friendly staff, clean environment, and effective rehabilitation services. However, there are serious, recurring allegations of neglect, poor hygiene, and inadequate medical monitoring that have led to hospitalizations for some residents. Families should weigh the positive experiences of many against these critical reports of inconsistent care.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and welcoming staff
- Clean and well-maintained facility
- Effective physical and occupational therapy
- Responsive administrative and office team
Concerns
- Serious medical neglect and lack of hygiene leading to infections (mentioned by 3 reviewers)
- Inconsistent or inadequate physical therapy sessions (mentioned by 2 reviewers)
- Unresponsive or rude nursing staff during critical situations (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 105 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's focus on therapy, what specific steps are taken to ensure that physical and occupational therapy sessions are consistently provided as scheduled for each resident?
- 2How does your nursing team coordinate with families to ensure that medication management and administration are handled accurately and transparently?
- 3We noticed some concerns regarding hygiene and infection prevention; what are the specific protocols in place to maintain a sterile environment and ensure residents receive consistent personal care?
- 4In critical situations or medical emergencies, what is the communication process to ensure that family members are notified promptly and kept informed?
- 5I see that the administrative team is very responsive; how does that responsiveness translate into resolving daily concerns or questions that families might have about their loved one's care?
- 6What does a typical daily activity schedule look like for residents to ensure they stay engaged and social throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“My Mother was a nurse for 50 years... She absolutely loves it here. She tells me every time I'm visiting that everyone is so nice, the food is really good, her bed is so comfortable, and she loves all her PT classes.”
“Staff caring for my mom while she was there under hospice care was amazing! She was treated with the utmost dignity and respect. I was able to stay the nights with her and be there with her when she passed.”
“I know that the odds were against my ever returning home, but, with their expertise and diligence, I am back at home. I am so grateful!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints resulting in recent deficiencies at Parker Post Acute, including issues with accident prevention and pain management as recently as March 2025. The facility shows persistent problems across multiple areas including fire safety systems, medication management, and daily care assistance, with some issues like sprinkler maintenance and emergency power systems appearing repeatedly across surveys from 2019 to 2024. While all deficiencies show correction dates, the recurring nature of safety and care issues warrants careful consideration.
Mar 12, 2026Routine19
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Construction Deficiencies
Install noncombustible or limited-combustible interior walls.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Jun 24, 2025Complaint1
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Mar 6, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Oct 22, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jan 23, 2024Routine16
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Jan 23, 2024Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Federal Penalties
Fine
Mar 6, 2025
$17,342
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Jun 24, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 24, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Apr 24, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Mar 6, 2025Complaint
A survey prompted by complaint #CO39596 was completed on 3/5/25 to 3/6/25. Two deficiencies were cited. Based on record review and interviews, the facility failed to ensure one (#5) of four residents had an effective pain management regimen in a manner consistent with professional standards of practice out of 13 sample residents. Resident #5 was admitted to the facility on 5/19/23 with a diagnosis of low back pain and dementia. The resident was on a scheduled pain regimen, which consisted of Tylenol 1000 milligrams (mg) three times a day and Aspercreme 1% (topical pain medication) to be applied to the resident' s right shoulder twice a day. On 1/23/25 at 3:40 a.m. the resident began complaining of excruciating pain to her shoulder, back of both thighs, both knees, calves and hips. The facility failed to address Resident #5' s reports of excruciating pain for three and a half hours until the nurse obtained a physician' s order to administer Valium (muscle relaxer medication). Findings include:I. Facility policy and procedureThe Pain Management policy, revised January 2025, was received from the nursing home administrator (NHA) on 3/6/25 at 1:56 p.m. The policy read in pertinent part,"Resident pain is assessed and managed by an interdisciplinary team who work together to achieve the highest practicable outcome."The facility assists each resident with pain to maintain or achieve the highest practicable level of well-being and functioning by: screening to.. This Citation text meets this visualizations limit for 32,000 characters, please reach out to CDPHE HFEMSD Records Team for the full citation text at cdphe_hfemsd_records@state.co.us. Within your email, please include Facility Name, Inspection ID and Citation Code.
Mar 6, 2025Complaint
A complaint survey, prompted by #CO39232, #CO39241, #CO39252, and Incident #39239 was completed on 3/5/25 to 3/6/25. Three deficiencies were cited. Based on record review and interviews, the facility failed to develop and implement a baseline care plan which included the instructions needed to provide effective and person-centered care for two (#2 and #6) of three residents reviewed for baseline care plans out of 13 sample residents. Specifically, the facility failed to ensure pertinent medical information was included on Resident #2 and Resident #6' s baseline care plans within 48 hours of admission. Findings include:I. Facility policy and procedureThe Policy/Procedure-Nursing Administration, Subject: Care planning policy, revised January 2025, was received from the nursing home administrator (NHA) on 3/6/25 at 1:56 p.m. It read in pertinent part, "It is the policy of this facility that the interdisciplinary team (IDT) shall develop a comprehensive, person-centered care plan for each resident. A care plan is initiated within 48 hours of admission per assessment findings. The care plan is developed by the IDT which includes, but is not limited to the following professionals: nursi.. Based on record review and interviews, the facility failed to ensure one (#5) of four residents had an effective pain management regimen in a manner consistent with professional standards of practice out of 13 sample residents. Resident #5 was admitted to the facility on 5/19/23 with a diagnosis of low back pain and dementia. The resident was on a scheduled pain regimen, which consisted of Tylenol 1000 milligrams (mg) three times a day and Aspercreme 1% (topical pain medication) to be applied to the resident' s right shoulder twice a day. On 1/23/25 at 3:40 a.m. the resident began complaining of excruciating pain to her shoulder, back of both thighs, both knees, calves and hips. The facility failed to address Resident #5' s reports of excruciating pain for three and a half hours until the nurse obtained a physician' s order to administer Valium (muscle relaxer medication). Findings include:I. Facility policy and procedureThe Pain Management policy, revised January 2025, was received from the nursing home administrator (NH.. This Citation text meets this visualizations limit for 32,000 characters, please reach out to CDPHE HFEMSD Records Team for the full citation text at cdphe_hfemsd_records@state.co.us. Within your email, please include Facility Name, Inspection ID and Citation Code.
Dec 2, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Oct 22, 2024Complaint
A survey prompted by #CO37997 and #CO38006 was conducted 10/21/24 to 10/22/24. One deficiency was cited. Based on record review and interviews, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for one (#2) of three residents reviewed out of eight sample residents.Specifically, the facility failed to ensure transportation services were provided for Resident #2 which resulted in the resident missing an appointment with her oncologist and several chemotherapy infusion appointments.Findings include:I. Resident statusResident #2, age greater than 65, was admitted on 4/15/24. According to the October 2024 computerized physician orders (CPO), diagnoses included malignant bladder cancer with bilateral nephrostomy (kidney) tubes.The 7/22/24 minimum data set (MDS) assessment revealed the resident was cognitively intact with a brief interview for mental status (BIMS) score of 14 out of 15. Resident #2 required set up assistance with eating, oral hygiene, dressing, and showers. She required supervision for toileting, and transfers, and was independent with bed mobility.II. Facility policy and procedureThe Arranging Transportation policy, revised May 2020, was provided by the nursing home administrator (NHA) on 10/21/24 at 3:56 p.m. It read in pertinent part,"It is the policy of this facility for the facility staff to assist in arranging for transportation when such assistance is requested or needed. The cost of transportation will be covered, as dictated by insurance coverage."II. Resident interviewResident #2 was interviewed on 10/21/24 at 11:55 a.m. Resident #2 said she had missed appointments for oncology and chemotherapy infusions since being at the facility. She said there was a problem with transportation but she wanted to continue with her cancer care and be able to attend her future appointments. III. Resident care manager interviewResident #2' s third-party care manager (CM), was interviewed by telephone on 10/22/24 at 10:21 a.m. The CM said Resident #2 had missed an oncologist office visit on 9/17/24 and had missed chemotherapy infusion..
Aug 29, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Parker Post Acute
for profit
Chain Affiliation
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 238 of 328
Ownership & Management
Owners
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
100 reviews from families & visitors
Official Website
Visit suitesparker.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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