Park Place Transitional Care and Rehabilitation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 44 Google reviews
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What this means for your family
While some families report positive rehab outcomes, the recurring reports of neglect and poor communication are significant red flags. We strongly recommend conducting an unannounced visit during a weekend or evening to observe staffing levels and resident care quality firsthand before making a decision.
Google Reviews
Google Reviews
44 reviews on Google“Park Place Transitional Care and Rehabilitation receives highly polarized feedback, with some families praising the friendly staff and successful rehab outcomes, while others report severe neglect and poor management. Critical concerns frequently involve inadequate hygiene, poor food quality, and significant communication barriers with administration. Prospective families should be aware of the stark contrast between the positive experiences of some visitors and the distressing reports of resident neglect.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and helpful nursing staff
- Effective physical therapy programs
- Clean and welcoming facility environment
- Compassionate care for some residents
Concerns
- Neglect regarding hygiene and basic care (e.g., leaving residents in soiled conditions, lack of showers) (mentioned by 5 reviewers)
- Poor food quality and lack of nutritional support (mentioned by 4 reviewers)
- Difficulty reaching staff via phone or unresponsive administration (mentioned by 4 reviewers)
- Understaffing leading to delayed response times (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 45 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your physical therapy programs and nursing staff; how do you coordinate those teams to work together on a resident's recovery plan?
- 2What specific steps are in place to ensure residents are assisted with regular hygiene, showers, and changing promptly throughout the day?
- 3Could you tell us more about the dining experience, specifically how the kitchen manages nutritional needs and ensures meal quality is consistent?
- 4What is the best way for our family to stay in regular contact with the administration and nursing team if we have questions or updates?
- 5How are medication changes communicated to the family, and what protocols are in place to ensure accuracy during shift changes?
- 6In the event of a medical emergency after hours, what is the immediate process for contacting physicians and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“My 100 year old mother was sent here after she broke her pelvis and sacrum. During that time she had 1 shower. She ended up with a nasty bed sore.”
“The care provided to our loved one at Park Place exceeded expectations. The staff, including Nurses, CNA’s, DON, business office and the administrator are compassionate and dedicated to residents' well-being.”
“The food was beyond horrible, ice cold, no salt or pepper, one ice water a day. How this place stays in business is beyond me.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a troubling pattern with families frequently filing complaints about care quality and safety—16 of 46 deficiencies were complaint-triggered. Recurring issues include infection control problems, safety hazards and accident prevention, resident assessment and care planning, and pressure ulcer care. While all deficiencies show correction dates, the persistence of infection control violations across multiple years and ongoing safety concerns through 2025 suggest systemic challenges that warrant careful consideration before placement.
Apr 9, 2026Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Aug 6, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 24, 2025Routine9
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Nov 6, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 25, 2024Routine6
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Emergency Preparedness Deficiencies
Establish methods for sharing information.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 28, 2024Complaint5
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Fine
Apr 24, 2025
$42,770
Fine
Mar 28, 2024
$21,133
Fine
Dec 4, 2023
$17,014
Fine
Oct 25, 2023
$23,225
Ownership & Operations
Who Operates This Facility
Park Place Transitional Care and Rehabilitation
for profit
Chain Affiliation
Sweetwater Care
10 facilities nationwide
Chain avg rating: 2.8/5 · Rank 5 of 9
Ownership & Management
Owners
Sweetwater Care Opco LLC
Owner (parent company) · Organization
Chesley, Aaron
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit parkplacehealthcare.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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