Park Meadows Healthcare & Rehabilitation Center
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 182 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Low overall rating (2/5 stars)
- Above-median deficiencies (14 vs median 6.0)
- High RN turnover (56%)
Bottom 25% in FL · Below recommended RN staffing · Below chain average · $184,287 in fines · Special Focus Facility (CMS)
What this means for your family
This facility has a highly regarded physical therapy department that has helped many patients recover mobility, making it a potential option for short-term rehab. However, the recurring reports of neglect, slow call-light response times, and hygiene issues are critical red flags. If you consider this facility, we strongly recommend unannounced visits and asking specifically about their current staffing ratios and how they handle patient hygiene and call-light response protocols.
Google Reviews
Google Reviews
182 reviews on Google“Park Meadows Healthcare & Rehabilitation Center is a polarizing facility where experiences are sharply divided between those praising the physical therapy department and those reporting severe neglect. While many families and patients highlight the dedication of specific therapists and nursing staff, a significant number of reviewers report issues with facility cleanliness, slow response times to call lights, and poor communication. Families should be aware that while some find the environment 'family-oriented,' others have raised serious concerns regarding basic hygiene and patient safety.”
Quality Themes
Tap a score for detailsStrengths
- Highly skilled and dedicated physical therapy team
- Engaging and active social activities department
- Some staff members are noted for being compassionate and attentive
- Effective rehabilitation outcomes for many short-term patients
Concerns
- Slow or non-existent response to call lights (mentioned by 14 reviewers)
- Unpleasant odors and poor facility cleanliness (mentioned by 9 reviewers)
- Staff neglect and lack of basic patient care (hygiene/feeding) (mentioned by 11 reviewers)
- Poor communication and difficulty reaching management (mentioned by 7 reviewers)
- Inadequate or poor quality food service (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 157 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about your physical therapy team and social activities; could you tell us more about how those programs are integrated into a resident's daily routine?
- 2What specific steps are being taken to ensure the facility remains clean, fresh, and well-maintained for the residents?
- 3How do you ensure that call lights are answered promptly and that staff are available to assist with immediate needs like hygiene or mealtime assistance?
- 4Can you describe your process for managing medications and how you ensure there is clear, consistent communication between the nursing staff and family members?
- 5What is the protocol for handling medical emergencies or changes in a resident's condition during the overnight hours?
- 6We noticed the management team is active in responding to feedback; how does the facility use resident and family input to improve the quality of food service and dining experiences?
Personalized based on this facility's data
Key Review Excerpts
“The therapy team is amazing especially Mike and Patrick. I went to the hospital for 9 days and transfer to Park meadows Health and Rehab Center and I met those two guys. I could not walk, stand and did none on my own. It takes 1 1/2 week and I was able to stand, use the restroom by myself, and walk using a walker.”
“My loved one was left sitting in his own feces all night long after asking to be changed, only to be told, “We’ll be right back.” No one ever came.”
“The staff here have way exceeded my expectations and I couldn’t be happier with the care my mother has recieved. If I ever need a rehab / skilled nursing center I will definitely come here myself.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
1
measures
4
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaint reports triggering inspections that revealed concerning issues including resident abuse/neglect, improper care delivery, and unsafe living conditions. The facility shows persistent problems across multiple areas including food service and dietary care, medication management, and care planning, with some issues recurring across surveys from 2022 through 2024, suggesting ongoing operational challenges that families should carefully consider.
Jan 27, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Mar 29, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nov 15, 2024Routine14
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 1, 2023Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Jun 29, 2023Routine19
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Provide sliding doors free of hazards, operable without special knowledge or effort, and meet weight requirements to set door in motion.
Egress Deficiencies
Provide hallway or ground-level exits in all residents' rooms.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Feb 18, 2022Routine6
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Federal Penalties
Fine
Nov 15, 2024
$8,400
Fine
Nov 15, 2024
$8,401
Fine
Jun 29, 2023
$167,486
Ownership & Operations
Who Operates This Facility
Park Meadows Healthcare & Rehabilitation Center
for profit
Chain Affiliation
Gold FL Trust II
36 facilities nationwide
Chain avg rating: 3.1/5 · Rank 43 of 46
Ownership & Management
Owners
Park Meadows Snf Holdco LLC
Owner · Organization
FL Master Opco Holdco LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
182 reviews from families & visitors
Official Website
Visit parkmeadowshrc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
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