Oak Hammock at the University of Florida INC
Strong Medicare quality ratings; families often praise active, engaging independent living lifestyle. Still worth an in-person visit.
based on 66 Google reviews
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What this means for your family
Oak Hammock is highly regarded for its independent living lifestyle and campus amenities, but families considering the skilled nursing or rehab units should proceed with caution. Multiple families have reported significant concerns regarding neglect and communication gaps in these clinical areas; we recommend conducting an unannounced visit and asking specifically about nurse-to-patient ratios and communication protocols.
Google Reviews
Google Reviews
66 reviews on Google“Oak Hammock is a large Continuing Care Retirement Community (CCRC) that receives high praise from long-term independent living residents for its active lifestyle, beautiful grounds, and university-affiliated programming. However, the facility faces significant criticism regarding its skilled nursing and rehab units, where families have reported issues with neglect, poor communication, and inadequate staffing levels.”
Quality Themes
Tap a score for detailsStrengths
- Active, engaging independent living lifestyle
- Beautiful, well-maintained campus and trails
- Strong connection to University of Florida events
- High-quality rehabilitation outcomes for some patients
Concerns
- Neglect and poor quality of care in skilled nursing/rehab (mentioned by 3 reviewers)
- Poor communication and difficulty reaching staff by phone (mentioned by 2 reviewers)
- Understaffing or staff inattentiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 68 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's close ties to the University of Florida, what specific opportunities do residents have to engage with campus events or intergenerational programs?
- 2With the skilled nursing unit having a different focus than the independent living side, what specific protocols are in place to ensure consistent, high-quality care for residents in the nursing home wing?
- 3I noticed some feedback regarding communication challenges; what is the standard process for family members to receive updates or reach a staff member when they have a concern?
- 4How does the facility ensure that staffing levels remain attentive and responsive, particularly during evening and weekend hours?
- 5Could you walk me through how the clinical team handles medical emergencies and coordinates care with local hospitals to ensure a smooth transition for residents?
- 6How do you address and resolve the areas identified in recent state inspections to ensure the highest standard of care for your nursing home residents?
Personalized based on this facility's data
Key Review Excerpts
“Today, my Mom, who was told for five months that she'll need 24-hour round-the-clock care or to live in a skilled nursing facility, has been accepted into assisted living!”
“It’s too expensive to not have the proper care you paid for ! None of the nurses care about your loved ones needs all they do is sit on the phone all day and watch movies for 12 hours !”
“Mom had a nice room, but she had very few clothes changed, hair was usually a mess. Quite often her arms were bloody and we’d have to get someone to get her more bandages.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
3
measures
6
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 16 deficiencies across three surveys with recurring issues in infection control, care planning and assessment, and medication management appearing in multiple inspections. The facility has corrected all cited deficiencies, but the persistence of infection control problems across all three surveys and repeated care planning issues suggests ongoing challenges with fundamental care systems that families should discuss during visits.
Mar 13, 2025Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 30, 2023Routine5
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jun 9, 2022Routine4
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Oak Hammock at the University of Florida INC
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
66 reviews from families & visitors
Official Website
Visit oakhammock.org
Medicare data downloads
Original nursing home datasets
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