Gainesville Health and Rehabilitation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 61 Google reviews

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What this means for your family
While some families report positive experiences with the admissions team, the facility has a recurring pattern of serious neglect, including hygiene issues and medication delays. We strongly advise families to conduct an unannounced visit and observe the cleanliness of the rooms and the responsiveness of staff before choosing this facility.
Google Reviews
Google Reviews
61 reviews on Google“Gainesville Health and Rehabilitation receives highly polarized reviews, with significant concerns regarding basic hygiene, staffing reliability, and patient safety. While some families praise specific staff members in admissions and nursing for their kindness, many others report severe neglect, including long wait times for call lights, missing personal belongings, and unsanitary conditions like roaches.”
Quality Themes
Tap a score for detailsStrengths
- Helpful and welcoming admissions staff
- Specific nurses noted for kindness
- Responsive administrative leadership in some cases
Concerns
- Unsanitary conditions and pest infestations (mentioned by 5 reviewers)
- Neglect and slow response to call lights (mentioned by 7 reviewers)
- Medication management errors and delays (mentioned by 4 reviewers)
- Theft or loss of personal belongings (mentioned by 3 reviewers)
- Rude or unprofessional staff behavior (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 64 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing ratings, what specific protocols are in place to ensure that call lights are answered promptly and residents receive timely assistance?
- 2I noticed some feedback regarding facility maintenance; could you walk me through your current housekeeping schedule and your process for addressing pest control concerns?
- 3How does your nursing team manage medication administration to ensure accuracy and prevent delays for residents with complex health needs?
- 4What measures do you have in place to secure personal belongings and ensure that residents' items are tracked and protected?
- 5Considering the feedback on communication, how can our family expect to be updated on changes in care or medical status, and who is our primary point of contact?
- 6What does a typical daily activity schedule look like for residents, and how do you encourage engagement for those who might otherwise spend most of their time in their rooms?
Personalized based on this facility's data
Key Review Excerpts
“3 times there was no night nurse at all . I watched an employee go threw my roommates belongings after he got sent to the hospital . My meds were never ordered on time . I was without them for 2 days at one point.”
“My poor nephew is at this dirty and filthy place, full of roaches, lice’s, smells disgusting, patients have to wait more than 3 hours for someone to come to clean these poor patients.”
“Bryant Sooy is the current administrator of this center. I am very pleased with his response to my requests for conferences to plan for my mother's increased level of care. Mr. Sooy listens attentively, expresses empathy in tone, language and manner and works diligently with staff for changes to take effect.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
3
measures
6
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with 56 deficiencies across 7 surveys, including families filing 6 complaints. The most problematic recurring areas are fire safety systems, medication management, and infection control, which have appeared repeatedly across multiple surveys from 2022 through 2025. While all deficiencies show correction dates, the persistent recurrence of safety and care issues suggests ongoing compliance challenges that warrant careful consideration before placement.
Mar 12, 2026Complaint3
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Apr 3, 2025Routine13
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Nov 19, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 1, 2024Complaint1
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Dec 22, 2023Routine19
Smoke Deficiencies
Provide properly protected cooking facilities.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Sep 6, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Federal Penalties
Fine
Feb 6, 2024
$7,903
Fine
Jan 8, 2024
$1,882
Fine
Dec 18, 2023
$3,145
Ownership & Operations
Who Operates This Facility
Gainesville Health and Rehabilitation
for profit
Chain Affiliation
Simcha Hyman & Naftali Zanziper
85 facilities nationwide
Chain avg rating: 2.3/5 · Rank 54 of 94
Ownership & Management
Owners
Gainesville FL Holdco LLC
Owner · Organization
Lilac Snf Holdco LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit gainesvillehrc.com
Medicare data downloads
Original nursing home datasets
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