Park Manor of Cypress Station
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 112 Google reviews
Watch Park Manor of Cypress Station
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (69%)
- High RN turnover (60%)
Bottom 25% in Texas · Critically understaffed (RN) · Worst in HMG HEALTHCARE chain · $33,976 in fines
What this means for your family
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are only 33% of the national benchmark, which can affect medication management and response times. The facility has 11 deficiencies, which is above the state average. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Google Reviews
Google Reviews
112 reviews on Google“Families seeking rehabilitation will find a highly skilled and dedicated physical and occupational therapy team that consistently helps patients achieve significant progress. However, there are serious, recurring reports regarding inconsistent nursing care at night, issues with hygiene/cleanliness, and delayed medication administration.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and therapy teams
- Compassionate and attentive daytime nursing staff
- Engaging resident activities and social events
- Welcoming and professional administration
Concerns
- Inconsistent nursing care and responsiveness during night shifts (mentioned by 4 reviewers)
- Issues with facility cleanliness and unpleasant odors (mentioned by 4 reviewers)
- Delays in medication administration (mentioned by 2 reviewers)
- Substandard food quality (mentioned by 2 reviewers)
Rating Trends
Distribution · 114 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I've heard wonderful things about your rehabilitation and therapy teams; could you tell me more about how they work with residents to maintain mobility?
- 2Since we want to ensure consistent care around the clock, what does the nursing handoff process look like between the day and night shifts?
- 3What specific protocols are in place to ensure medications are administered accurately and on a strict schedule?
- 4Could you describe the daily dining experience and how the facility manages meal quality and nutritional variety?
- 5What steps are being taken to ensure the facility remains fresh, clean, and well-maintained for the residents?
- 6What kind of social events or engaging activities are currently available to help residents stay connected with one another?
Personalized based on this facility's data
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has faced significant challenges with families filing multiple complaint reports, resulting in 13 complaint-triggered deficiencies across surveys. The most recurring problems involve medication management errors, fire safety system maintenance, and infection control protocols. While all cited issues show correction dates, the persistence of medication errors and safety violations across multiple years, including recent 2024-2025 surveys, suggests ongoing systemic concerns that warrant careful evaluation during any visit.
Mar 20, 2026Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jun 13, 2025Complaint7
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 13, 2025Routine3
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
May 9, 2024Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
May 9, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 25, 2023Complaint5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Federal Penalties
Fine
Jun 13, 2025
$8,281
Fine
Sep 25, 2023
$21,236
Ownership & Operations
Who Operates This Facility
Winniestowell Hospital District
for profit
HMG SERVICES LLC
VINCENT J MITCHELL
Chain Affiliation
Hmg Healthcare
33 facilities nationwide
Chain avg rating: 3.3/5 · Rank 27 of 31 (Worst)
Ownership & Management
Owners
Cibc Bank USA
Owner · Organization
Forvis Mazars Llp
Owner · Organization
Zions Bancorporation
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
112 reviews from families & visitors
Official Website
Visit parkmanor-cypressstation.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Avir at North Houston
< 1 miNursing Home · Houston, TX
Vibrant Assisted Living Community LLC
< 1 miAssisted Living · Houston, TX
Advanced Personal Care at Hamlin Valley
1.2 miAssisted Living · Houston, TX
Total Loving Care, III
1.6 miAssisted Living · New Caney, TX
Beehive Homes of Spring
1.8 miAssisted Living · Spring, TX
Villa Toscana at Cypress Woods
2.6 miNursing Home · Houston, TX