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Public Google reviewers rate this highly and often mention compassionate and caring staff. Schedule a visit to confirm the fit.
based on 39 Google reviews
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Public Google reviewers rate Brookdale Cypress Station highly. Reviewers highlight: compassionate and caring staff, engaging activities and outings. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families often praise the facility for its warm, loving atmosphere and a staff that treats residents with dignity and respect, particularly in memory care. However, there are serious, documented concerns regarding resident safety, specifically involving multiple falls and inadequate response times from nursing staff.
Quality Themes
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Concerns
Rating Trends
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Distribution · 43 analyzed
The owner uses highly templated, boilerplate language that relies on standard corporate phrases like 'take your comments very seriously.' While they occasionally include contact numbers, they rarely address the specific details of the grievances mentioned in the reviews.
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Key Review Excerpts
“She had advanced dementia, and was often defiant and combative. She was treated with kindness, respect and love.”
“She had three falls during her time at Brookdale Cypress Station which resulted in ER visits. The last one resulted in an internal brain bleed and weeks in ICU.”
“I'm not too happy with this facility my grandfather who just had surgery on his spin and who still needed some help getting out of bed he was only there for 2 hours and he was ignored”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection records show several safety-related violations identified in early 2020, primarily concerning fire safety systems and building standards. However, there are currently no active enforcement actions listed against the facility, and the documented violations were marked as corrected by February 2020.
Health Code (1 violations) | Life Safety Code (4 violations)
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide an elevator.
The facility failed to ensure the installation of the smoke detection system complied with applicable requirements.
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.
Brookdale Cypress Station LLC
for profit
ARC MANAGEMENT, LLC
BECKY BARKER
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Google Reviews
39 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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