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Public Google reviewers rate this highly and often mention helpful and knowledgeable placement assistance. Schedule a visit to confirm the fit.
based on 93 Google reviews
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Public Google reviewers rate Kingfisher Senior Living LLC highly. Reviewers highlight: helpful and knowledgeable placement assistance, warm, family-oriented atmosphere. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families often praise the facility for its warm, family-like atmosphere and the exceptional helpfulness of the ownership and placement staff, particularly Steve. However, there are serious, recurring allegations regarding medication errors, inadequate staffing in the memory care unit, and neglectful care practices that should be investigated thoroughly.
Quality Themes
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Distribution · 122 analyzed
The owner uses highly personalized, brief gratitudes for positive reviews but adopts an argumentative and confrontational tone when addressing negative feedback. Responses to criticism frequently involve disputing the reviewer's claims, labeling critics as 'disgruntled employees,' or attempting to invalidate the reviewer's identity.
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Key Review Excerpts
“The Executive Director and owners are fantastic! For once, I can say for the first time in eight communities, I absolutely love getting up in the morning to come here.”
“I recently moved my mom into Ella Springs and can’t say enough good things about this place . Brenda went over and beyond to get my mom moved in quickly .”
“Please do not put your elderly loved one in the memory care unit here. They have 2 caretakers for 20 people. My mother was verbally abused often, like the caretakers aren't trained for dementia.”
Source: Texas Health & Human Services Commission
Key Findings
Kingfisher Senior Living LLC has faced several significant regulatory issues, including life safety violations regarding fire safety systems and emergency preparedness. More recently, the facility has incurred multiple administrative penalties totaling over $10,000 for serious concerns regarding medication administration, resident safety, and protection from abuse or neglect.
Administrative Penalty — The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Administrative Penalty — The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Administrative Penalty — The facility failed to ensure that a licensed person or a trained, authorized, and delegated person administered medications according to physician's orders; failed to obtain written authorization from a physician for the use of physical or chemical restraints; and failed to immediately notify the resident's physician and next of kin, responsible party, or agency as required in case of emergency or death.
Health Code (3 violations) | Life Safety Code (10 violations)
The facility failed to maintain outdoor areas in good condition and to keep outdoor areas free of fire or health hazards.
The facility failed to provide required exit signs.
The facility failed to provide required emergency lighting.
The facility failed to have a program to inspect, test, and maintain the fire sprinkler system and keep records of inspection, testing, and maintenance of the fire sprinkler system.
The facility failed to provide water drainage away from structures to prevent ponding or standing water at or near a building.
The facility failed to ensure doors in the facility met the referenced codes and standards.
The facility failed to train staff in the use of fire extinguishers, failed to inspect and maintain fire extinguishers, and failed to keep records of inspection and maintenance of fire and maintenance of fire extinguishers.
The facility failed to have an ongoing and effective pest control program and to provide insect screens on operable windows.
The facility failed to provide the required emergency preparedness and response plan training and conduct drills.
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
The facility failed to provide a fire sprinkler system that met the referenced codes and standards.
The facility failed to provide smoke compartmentation where required.
The facility failed to have and enforce a smoking policy.
Kingfisher Senior Living LLC
for profit
SPIRITUS REAL ESTATE GROUP, LLC
MARIANN WISE
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Official Website
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TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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