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Nursing Home · Arlington, MA
146 Park Avenue, Arlington Heights · Arlington, MA 02174
Map location from our source data
Medicare overall rating
1 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 89 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Medicare rates this facility 1 out of 5 overall. Medicare reports an average of 1.02 registered-nurse hours per resident per day. Ask how coverage varies across shifts. The latest standard survey recorded 9 findings, above the MA average of 8.9. Review the inspection findings, ask which corrective actions are complete, and discuss the support your family member would receive.
Park Avenue Health Center receives highly polarized feedback, with many families praising the rehabilitation department—specifically the therapy team—while others report severe concerns regarding neglect, hygiene, and staffing levels. While some residents experience attentive and compassionate care, multiple reports describe a facility that struggles with cleanliness, slow response times, and poor clinical oversight. Families should be aware that experiences appear to vary significantly depending on the specific unit and staff members involved.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Feedback is split between high praise for specific therapists and nurses versus reports of indifferent or abusive aides.
Reports vary from excellent administrative updates to complete failure to answer phones or provide status updates.
Multiple reviewers consistently describe the facility as dirty, run-down, and smelling of urine.
Reviews are sparse, with one mention of good food and others focusing on facility-wide neglect.
Some positive mentions of activities, but countered by reports of broken transportation vans preventing outings.
Reviewers have explicitly cited medication errors and failure to monitor patient health status.
Some families report staff being patient and kind with dementia patients.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 75 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“The best part of the place was the physical therapist Pinal. She was outstanding! When I met her I felt much more comfortable leaving my sister there.”
“I won't say the place is perfect - the decor is tired and like all of these facilities there is never enough staff. But, the staff on the floor that do the hard work of caring for our family members were kind and hard working.”
“My mother was there for almost 2 weeks, it nearly cost her life. Her care was completely fumbled. There is no urgency to or for anything there.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
10
measures
2
measures
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who fell and were seriously hurt
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints leading to deficiencies in recent inspections, including issues with accident prevention and nursing competency. This facility shows recurring problems across care planning, medication management, and safety oversight spanning multiple years from 2022-2024. While all 55 deficiencies across 7 surveys have been corrected by the facility, the persistent patterns in core care areas suggest ongoing operational challenges that families should carefully consider.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Apr 29, 2025
$12,948
Fine
Nov 7, 2024
$16,801
Fine
Oct 11, 2023
$83,863
Park Avenue Health Center
for profit
Best Care Services
10 facilities nationwide
Chain avg rating: 1.8/5 · Rank 7 of 10 (Lowest rating)
Owners
Park Avenue Snf Operations Holdings LLC
Owner · Organization
Coral Trust
Owner (parent company) · Organization
Jff Trust
Owner (parent company) · Organization
Sugar Pa Trust
Owner (parent company) · Organization
Chapler, Yaakov
Owner (parent company)
Farkas, Jennifer
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Gibber, Eliezer
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
70 reviews from families & visitors
Official Website
Visit parkavehc.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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