Paramount Senior Living at Chambersburg Road
Limited public data on Paramount Senior Living at Chambersburg Road. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 18 Google reviews
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What this means for your family
The nursing and caregiving staff are clearly the facility's greatest asset, providing compassionate care for many residents. However, families should investigate the current state of the dietary department and medication management protocols, as recent reviews suggest significant operational struggles in those areas.
Google Reviews
Google Reviews
18 reviews on Google“Families often praise the compassionate, professional nursing staff and the facility's ability to help residents transition as their care needs increase. However, there are significant concerns regarding dietary staff shortages, administrative transparency, and occasional issues with medication management.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional nursing staff
- Clean and pleasant environment
- Effective transition support for increasing care needs
- Proactive family communication
Concerns
- Dietary department understaffed and overworked
- Issues with medication management
- Administrative lack of transparency
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how compassionate and professional the nursing staff is; how do they typically interact with residents during their daily rounds?
- 2Since we want to ensure a smooth transition as care needs change, what specific support systems do you have in place to help residents move to higher levels of care?
- 3How does the dining team manage meal service to ensure everyone receives nutritious meals, even during busy or understaffed shifts?
- 4Could you walk us through your specific protocols for medication administration and how you double-check for accuracy?
- 5How does the administration keep families updated on important facility changes or updates regarding their loved one's care?
- 6What kind of daily activities or social outings are planned to keep the residents engaged and active within the community?
Personalized based on this facility's data
Key Review Excerpts
“My father and stepmother are very happy residing there and say the staff is great to both of them. They are healthier than they’ve ever been in recent years because of the care they have received since being there.”
“Both of my grandmothers have received excellent care at this facility. They have easily transitioned with the help of the staff to new accommodations as their level of need and assistance increased.”
“The staff are the most compassionate people I've had the pleasure of knowing. They took great care of my grandma until she took her last breath on Aug 16th 2019.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2020 and 2024, Paramount Senior Living at Chambersburg Road underwent 15 inspections, resulting in 5 clean reports and 24 violations. Documented findings include issues with medication administration, staff training records, and incident reporting protocols.
Sep 10, 2024Routine
The home failed to produce all requested resident records, including assessments and medical evaluations, in a timely manner upon request.
Resident records and electronic devices containing medical information were left unlocked, unattended, and accessible in the nurses' station and on medication carts.
Resident records lacked a signed statement from the resident acknowledging receipt of the resident rights and complaint procedures.
Feb 22, 2024Routine
Annual medical evaluations for certain residents were not completed at least annually.
Additional assessments for certain residents were not completed annually.
May 9, 2023Routine
Resident funds were commingled with home funds in a single trust account labeled 'Client Account: All'.
The home failed to document offers of assistance to residents for establishing interest-bearing accounts for funds exceeding $200.
Hot water temperature at the activity room sink was measured at 124.8°F, exceeding the 120°F limit.
Prepared food items in the kitchen refrigerator, including salad and cheese, were not labeled or dated.
Mar 23, 2022Routine
A staff member's orientation checklist did not include the initials or signature of the person who provided the training.
A full, uncovered trash can was observed in the kitchen.
Doors in the hallway and dining room with timed delay devices lacked instructions for their operation.
The facility lacked documentation of annual emergency plan reviews and verification of annual submission to the local emergency management agency.
Apr 6, 2021OtherCleanReport
No deficiencies found during this inspection.
Sep 21, 2020Routine
An incident where a resident assaulted others was not reported to the Area Agency on Aging as required.
A resident was subjected to physical abuse when another resident assaulted them, resulting in scratches and bruising.
Jun 17, 2020RoutineCleanReport
No deficiencies found during this inspection.
May 28, 2020RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Paramount Senior Living at Fayetteville LLC
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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