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Nursing HomeMedicaid

Spiritrust Lutheran the Village at Luther Ridge

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

2781 Luther Drive, Chambersburg, PA 1720240 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 35 Google reviews

5
4
3
2
1
Spiritrust Lutheran the Village at Luther Ridge Nursing Home in Chambersburg, PA — Street View
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What this means for your family

The Village at Luther Ridge is highly regarded for its warm, home-like environment and high-quality dining services. While the vast majority of feedback is glowing, we recommend scheduling a tour to observe staff-resident interactions firsthand, as one recent review raised concerns about the quality of care.

Google Reviews

Google Reviews

35 reviews on Google
The Village at Luther Ridge is widely praised for its welcoming atmosphere, attractive campus, and friendly, dedicated staff. While most residents and families report high satisfaction with the quality of care and dining services, there is a recent, isolated report suggesting that care quality may not always meet expectations.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean9.0Activities9.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Friendly and caring nursing staff
  • High-quality, flexible dining options
  • Well-maintained and attractive campus
  • Strong sense of community and home-like environment

Rating Trends

Tap a year to see what changed

234'15(1)'17(3)'19(6)'21(1)'23(6)'25(2)'26(1)

Distribution · 36 analyzed

5
30
4
2
3
2
2
1
1
1

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard such wonderful things about the friendly and caring nature of your nursing staff; how do you foster that sense of community among the team?
  • 2The dining options look very high-quality and flexible; could you tell us more about how residents can customize their meals to suit their preferences?
  • 3Since the campus is so well-maintained and attractive, what kind of daily activities or social outings are available to help residents enjoy the grounds?
  • 4With the recent inspections, what specific steps is the facility taking to address and resolve the identified deficiencies and state violations?
  • 5In the event of a medical emergency during the night, what is the protocol for ensuring immediate care and communication with the family?
  • 6How do you ensure that the high standard of staffing that residents love is maintained consistently across all shifts?

Personalized based on this facility's data


Key Review Excerpts

The dietary aids and the kitchen make sure the residents have food they will enjoy every single meal, even if that means French toast for dinner or a cheeseburger for breakfast.

General visitor/observer · 2022★★★★★

The care my mother received at the Village at Luther Ridge was phenomenal and the staff were so caring and patient. I am so grateful to the caregiving and nursing staff for their support and dedication in taking care of my loved one.

Long-term resident's family · 2023★★★★★

My Mom receives top notch care at Luther Ridge in personal care. The facility is modern and well kept. The rooms are nice and she feels at home there.

Long-term resident's family · 2023★★★★★
Source: 35 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.31hrs
OK
Registered nurses for medical care
Total Nursing
4.34hrs
OK
All nurses + aides combined
Staff Turnover
65%
Lower is better (< 30% = good)
RN Turnover
75%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

7

measures

Worse Than Avg

9

measures

Mixed Results

1

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility35.6%
Worse than Avg
Here
35.6%
US
15.3%
PA
18.4%
Adams
17.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility36.7%
Worse than Avg
Here
36.7%
US
19.4%
PA
26.0%
Adams
23.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility29.9%
Worse than Avg
Here
29.9%
US
19.5%
PA
19.9%
Adams
17.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility24.7%
Worse than Avg
Here
24.7%
US
14.4%
PA
17.5%
Adams
17.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility96.3%
Better than Avg
Here
96.3%
US
93.4%
PA
87.1%
Adams
91.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.6%
Better than Avg
Here
3.6%
US
12.1%
PA
8.3%
Adams
9.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility88.6%
Better than Avg
Here
88.6%
US
81.8%
PA
69.2%
Adams
73.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility70.7%
Mixed vs Avgs
Here
70.7%
US
79.8%
PA
68.7%
Adams
71.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
PA
1.4%
Adams
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Near state avg (10.1)
2 complaint-triggered

This facility has recurring deficiencies across multiple care areas, with families filing complaints that triggered investigations including concerns about accident prevention and abuse reporting. The most persistent problems involve medication management, resident safety and accident prevention, and care planning, with many issues repeating across surveys from 2023 to 2025. While all deficiencies show correction dates, the pattern of recurring violations in critical areas like pharmacy services and quality of care suggests ongoing compliance challenges that families should discuss during facility visits.

Jun 11, 2025Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 29, 2025Routine
9
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0868Potential for harm · IsolatedCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

May 29, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jul 25, 2024Routine
9
0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353Minimal · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Sep 14, 2023Routine
10
0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0692Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0947Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0225Potential for harm · PatternCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Spiritrust Lutheran the Village at Luther Ridge

Organization Type

nonprofit

Ownership & Management

Key personnel

Dunlop, JamesTrustee of the SnfFrownfelter, MelissaTrustee of the SnfNeinstedt, WilliamTrustee of the SnfSmeltzer, SamanthaTrustee of the SnfStout, KevinTrustee of the Snf
Source: Medicare provider data

Contact

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References & Resources

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