Paramount House Senior Living
Families consistently rate this highly — reviewers highlight compassionate and professional staff. Schedule a visit to confirm the fit.
based on 30 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, community-oriented environment with highly engaged residents and a compassionate staff. However, due to a single, very serious allegation of medical neglect and safety concerns, families should perform their own thorough due diligence regarding medication protocols and night-shift supervision.
Google Reviews
Google Reviews
30 reviews on Google“Paramount House Senior Living is highly regarded by most families for its compassionate, family-like staff and engaging activity programs that promote resident happiness. While many praise the warm atmosphere and cleanliness, one extremely serious review alleges severe neglect and safety issues, and another noted a decline in exterior maintenance.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional staff
- Engaging resident activities
- Warm, family-oriented atmosphere
- Clean and well-maintained interior
Concerns
- Allegations of severe neglect, including medication errors and physical injury
- Decline in exterior building maintenance
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
The owner provides highly personalized and empathetic responses, frequently using reviewers' names and acknowledging specific staff members mentioned. While most responses are warm and celebratory, they also address negative feedback with a professional, investigative tone.
Questions for Your Tour
- 1It is wonderful to see how much care the management puts into responding to feedback from families; how does that communication style extend to daily updates for us?
- 2We have heard such lovely things about the warm, family-oriented atmosphere here; what are some of the most popular resident activities that help foster that sense of community?
- 3Could you walk us through the specific protocols the nursing team follows to ensure medication administration is always accurate and double-checked?
- 4In the event of a medical emergency or a sudden change in health during the night, what is the immediate process for notifying the family and providing care?
- 5The interior of the facility looks incredibly clean and well-maintained; are there any upcoming plans or projects for the exterior of the building to ensure the whole property stays just as nice?
- 6With a close-knit community of 95 residents, how do you ensure that every individual receives personalized attention from the staff during their daily routines?
Personalized based on this facility's data
Key Review Excerpts
“Our Mom was a resident at Paramount House Senior Living, in Vacaville, California, in the memory care unit for 9 years. She recently passed away at 100 years old. We cannot say enough about the amazing care and the love she received there from caregivers, to administrators, to the cleaning staff.”
“The staff is amazing—super professional, caring, and just genuinely kind to everyone. There’s always something fun going on, which keeps things lively and helps everyone stay active.”
“I recently visited Paramount House with my dad to explore potential living options. I was thoroughly impressed by the staff. Everyone we encountered was kind, attentive, and clearly passionate about providing a high-quality living experience for residents.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Dec 18, 2025OtherClean
The inspection was a Case Management - Annual Continuation visit conducted on 12/18/2025. Deficiencies were noted related to staff training documentation (S1 and S2) and missing or undated consent/contact forms for several residents (R1, R2, R4, R5). All cited deficiencies were classified as Type B, resulting in Technical Advisories and Violations.
Dec 16, 2025ComplaintClean
This report details an investigation into a complaint alleging that facility staff were not maintaining the facility in a clean condition. After reviewing resident interviews, records, and speaking with management, the allegation was ultimately found to be Unsubstantiated due to conflicting information and evidence.
Dec 16, 2025InspectionClean
This report details an investigation into a complaint alleging that facility staff were not maintaining the facility in a clean condition. After reviewing resident interviews, records, and speaking with management, the allegation was ultimately found to be Unsubstantiated due to conflicting information and evidence.
Dec 16, 2025ComplaintClean
This report details an investigation into a complaint alleging that facility staff were not maintaining the facility in a clean condition. After reviewing resident interviews, records, and speaking with management, the allegation was ultimately found to be Unsubstantiated due to conflicting information and evidence.
Dec 16, 2025ComplaintClean
This report details an investigation into a complaint alleging that facility staff were not maintaining the facility in a clean condition. After reviewing resident interviews, records, and speaking with management, the allegation was ultimately found to be Unsubstantiated due to conflicting information and evidence.
Oct 31, 2025ComplaintClean
This report details the findings of a complaint investigation concerning allegations of unmet incontinence care needs, lack of supervision leading to injury, and personal rights violations. Based on interviews, record reviews, and observations, the licensing evaluator found insufficient evidence to support any of the allegations. Therefore, all cited allegations were deemed unsubstantiated.
Oct 31, 2025ComplaintClean
This report details the findings of a complaint investigation concerning allegations of unmet incontinence care needs, lack of supervision leading to injury, and personal rights violations. Based on interviews, record reviews, and observations, the licensing evaluator found insufficient evidence to support any of the allegations. Therefore, all cited allegations were deemed unsubstantiated.
Oct 30, 2025OtherClean
The facility was inspected on October 30, 2025, for a Case Management visit. The Licensing Program Analyst arrived unannounced and met with the Executive Director. The report explicitly states that no deficiencies were issued during this visit.
Ownership & Operations
Who Operates This Facility
Paramount House LLC; Northstar Senior Living INC
SAMANIEGO,AGUSTIN
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit vacavillevillage.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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