Vacaville Convalescent & Rehab
Strong Medicare quality ratings; families often praise compassionate and empathetic nursing staff. Still worth an in-person visit.
based on 26 Google reviews
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What this means for your family
This facility offers a warm, community-oriented environment that is highly rated for long-term convalescent care and end-of-life compassion. However, you must perform due diligence regarding medication management and safety protocols, as recent reviews contain serious allegations of errors and patient injury.
Google Reviews
Google Reviews
26 reviews on Google“Families seeking long-term care or rehabilitation will find many reviewers praising the compassionate, family-like treatment and the clean, vibrant atmosphere of the facility. However, there are serious, high-severity allegations regarding medication errors and patient safety that must be investigated. While the convalescent side is often described as peaceful and well-managed, the rehab side has been noted as more chaotic.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and empathetic nursing staff
- Clean and well-maintained environment
- Engaging community activities and atmosphere
- Effective communication from administration
Concerns
- Medication administration errors
- Patient safety and neglect allegations
- Chaos in the rehabilitation wing
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about the compassionate nursing staff here; how do you ensure that level of empathy is maintained across all shifts?
- 2What specific protocols do you have in place to ensure medication is administered accurately and safely every time?
- 3With the rehabilitation wing being such a key part of the facility, how do you manage the flow of therapy to ensure a calm and organized environment for residents?
- 4How does the administration keep families updated on any changes in a resident's health or daily care needs?
- 5What kind of engaging community activities or social events are available to help residents stay active and connected?
- 6In the event of a medical emergency during the night, what is the immediate process for ensuring a resident receives urgent care?
Personalized based on this facility's data
Key Review Excerpts
“We (My brothers and I) could not have asked for a better place for our mother to be in the last months of her life. She was treated with love and kindness with empathy and compassion.”
“My mother-in-law had the joy of living here for 7 years. She LOVED it so much. The community that is created there for the residents, from bingo, to church and beauty salon services. They treated her like family, so much love shown.”
“Recently, my 95 year old Mother spent a month at Vacaville Convalescent and Rehabilitation Center recovering from a broken hip. This is a highly professional, caring, very busy facility. From the personal care staff, to the medical staff and administration staff there was clear and high informative communications with me.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
3
measures
7
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents with pressure sores (bedsores)
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed reports triggering investigations into abuse protection and infection control at this facility. The facility has ongoing issues with building safety systems (fire safety, electrical, emergency equipment), medication management, and care planning that have persisted across multiple surveys from 2019 to 2024. While all deficiencies show correction dates, the pattern of recurring safety and care problems suggests systemic challenges that warrant careful consideration.
Apr 22, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Mar 6, 2026Routine11
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Dec 6, 2024Routine15
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Sep 30, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Apr 10, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 28, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Federal Penalties
Fine
Feb 6, 2024
$7,976
Ownership & Operations
Who Operates This Facility
Vacaville Convalescent & Rehab
for profit
Ownership & Management
Owners
Vacaville Healthcare INC
Owner · Organization
Niccoli, Joseph
Owner
Niccoli, Susan
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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