Vacaville Memory Care
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 79 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a warm, family-like atmosphere and highly communicative staff. The resident activities and outdoor spaces are significant highlights. However, if your loved one has very high acuity needs, you should specifically ask about current staffing ratios to ensure they can provide the constant supervision required.
Google Reviews
Google Reviews
79 reviews on Google“Families considering Vacaville Memory Care can expect a highly compassionate and communicative care team, with many reviewers praising specific staff members like Jamie and Tawsha for their dedication. The facility is noted for its beautiful courtyard and engaging activities, though one reviewer raised serious concerns regarding understaffing and safety. While most recent feedback is overwhelmingly positive, historical reviews mention past challenges with facility remodeling and management transitions.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Engaging resident activities and events
- Beautiful outdoor courtyard and gardens
- Strong communication with family members
Concerns
- Understaffing and safety oversight
- Disruption due to facility remodeling
Rating Trends
Tap a year to see what changed
Distribution · 81 analyzed
How They Respond to Reviews
The owner relies heavily on a small set of repetitive templates to respond to 5-star reviews, often using identical phrasing regardless of the reviewer's specific comments. While they attempt to personalize some responses by using names, the core content remains largely unoriginal.
Questions for Your Tour
- 1I noticed how much the team values family communication in your responses to feedback; how do you typically keep us updated on our loved one's daily well-being?
- 2With the recent remodeling work happening, how are you ensuring the residents' daily routines and safety remain undisturbed?
- 3The outdoor courtyard looks lovely; are there specific scheduled activities or sensory programs held in the gardens for the memory care residents?
- 4We want to ensure our loved one is well-supported; how do you manage staffing levels during overnight hours or weekends to ensure attentive care?
- 5We are curious about the dining experience; could you tell us more about the meal planning and how you ensure nutritional needs are met for residents?
- 6In the event of a medical emergency or a sudden change in health, what is the specific protocol for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“Jamie, Tawsha and Camille have been very communicative with our family, patient and flexible as he has gotten settled. He is stable and happy: he enjoys the sunny gardens and joyful staff.”
“The tour was nice. The seniors were drumming & a hot cocoa bar was set up. I got some great hot cocoa and met the Ac”
“I was concerned when they had to move my Aunt from one house to another due to remodeling. It was rough on my Aunt to adjust but the staff worked with us to get her to accept her new surroundings.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 29, 2026OtherClean
FACILITY EVALUATION REPORT
Apr 9, 2026OtherClean
FACILITY EVALUATION REPORT
Mar 30, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Mar 30, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Mar 19, 2026OtherClean
The case management visit was conducted on March 19, 2026, where the Licensing Program Analyst requested facility records and documentation, including policies on staffing, supervision, documentation, reporting, and emergency procedures. No citations were issued during this visit, and the administrator was provided with a copy of the report.
Mar 11, 2026ComplaintClean
This report details a complaint investigation conducted on 11/06/2025, with findings documented on 03/11/2026. All nine allegations cited in the report were investigated and subsequently found to be 'Unsubstantiated' based on staff interviews, document reviews, and facility observations.
Feb 11, 2026ComplaintClean
The investigation substantiated the allegation regarding failure to notify residents of a change in ownership/management group. The report cited two deficiencies: a failure to maintain and submit the required Plan of Operation, and a failure to submit the Admission Agreement for review. The presence of a Type A deficiency elevates the overall severity of the report.
Jan 29, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Ownership & Operations
Who Operates This Facility
Pacifica Senior Lvg Vacaville; Vacaville Mgr LLC
CAMILLE BROWN
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
79 reviews from families & visitors
Official Website
Visit vacavillememorycare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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