Orwigsburg Nursing and Rehabilitation Center
Strong Medicare quality ratings; families often praise friendly and professional nursing staff. Still worth an in-person visit.
based on 161 Google reviews
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What this means for your family
This facility is highly regarded for its rehabilitation therapy and friendly, supportive staff. However, families should be proactive in monitoring room cleanliness and should verify that the call-bell system is being monitored effectively, as some residents have reported delays in assistance.
Google Reviews
Google Reviews
161 reviews on Google“Orwigsburg Nursing and Rehabilitation Center receives high praise for its friendly, professional staff and effective rehabilitation therapy programs. However, families should be aware of recurring concerns regarding housekeeping quality, occasional delays in call-bell response times, and inconsistent food quality.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and professional nursing staff
- Effective physical and occupational therapy
- Clean and well-maintained facility
- Responsive post-discharge follow-up
Concerns
- Slow response times to call bells (mentioned by 3 reviewers)
- Poor housekeeping and cleanliness in resident rooms (mentioned by 2 reviewers)
- Inconsistent food quality and temperature (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 166 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed how much the management engages with feedback online; how does the team use resident and family suggestions to improve daily services like dining or housekeeping?
- 2What steps are being taken to ensure that call bells are answered promptly, especially during busy shifts or overnight?
- 3Could you tell me more about the staffing levels and how you ensure there is enough support for residents during meal times and evening hours?
- 4How does the facility manage food temperature and variety to make sure every resident enjoys their meals?
- 5What is the protocol for handling medical emergencies or sudden changes in a resident's health after hours?
- 6What kind of daily activities or social outings are available to keep the residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The staff was extremely helpful and nice to me. My 6 weeks went fast and would recommend this place to everyone.”
“My mother was well cared for during the three weeks she was there. The staff was knowledgeable, helpful, and very friendly. The facility was well maintained and her treatment plan was what she needed to leave and return home as soon as she was able.”
“All the staff are exceptionally supportive. Greatly appreciated their willingness to actually listen to me, my concerns, and work it through to find solutions. Best care I got throughout this ordeal!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
9
measures
5
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has received 25 deficiencies over 5 surveys, with families filing 2 complaint-triggered reports about accident prevention and medical record privacy. The most recurring issues involve fire safety systems, general care quality, and building safety compliance. While all deficiencies show correction dates, the pattern suggests ongoing challenges with safety infrastructure and care delivery that families should discuss during visits.
Nov 12, 2025Complaint1
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Aug 7, 2025Routine8
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Apr 11, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 26, 2024Routine10
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Provide properly protected cooking facilities.
Aug 4, 2023Routine5
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Federal Penalties
Fine
Apr 11, 2025
$17,895
Ownership & Operations
Who Operates This Facility
Orwigsburg Nursing and Rehabilitation Center
for profit
Chain Affiliation
Imperial Healthcare Group
13 facilities nationwide
Chain avg rating: 2.4/5 · Rank 4 of 13
Ownership & Management
Owners
Bh Opco Holdco LLC
Owner · Organization
Chrh Equities LLC
Owner (parent company) · Organization
Ens Holdings, LLC
Owner (parent company) · Organization
The Ens Family Trust
Owner (parent company) · Organization
Ymcs Equities LLC
Owner (parent company) · Organization
Gottesman, Daniel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
161 reviews from families & visitors
Official Website
Visit orwigsburghc.com
Medicare data downloads
Original nursing home datasets
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