Schuylkill Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 185 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (13 vs median 8.0)
- High RN turnover (62%)
Below average in PA · Below recommended RN staffing · No penalties on record
What this means for your family
Schuylkill Center is highly regarded for its compassionate nursing and effective rehabilitation therapy, making it a strong candidate for recovery. However, families should be aware of recurring reports regarding understaffing and inconsistent food service. We recommend visiting during off-hours to observe staffing levels and asking management specifically about their plan for facility maintenance.
Google Reviews
Google Reviews
185 reviews on Google“Schuylkill Center receives high praise for its dedicated nursing and physical therapy teams, with many families noting the compassionate care provided to their loved ones. However, several reviewers have raised significant concerns regarding understaffing, facility maintenance, and inconsistencies in food service and responsiveness. While many report a positive experience, potential families should be aware of these operational challenges.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical and occupational therapy
- Engaging activities and holiday events
- Helpful administrative and reception staff
Concerns
- Understaffing leading to slow response times and missed care (mentioned by 6 reviewers)
- Facility maintenance issues (outdated, ants, broken equipment) (mentioned by 4 reviewers)
- Inconsistent food quality and delivery (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 186 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the holiday events and activities here; could you tell us more about what a typical weekly schedule looks like for residents?
- 2Since we want to ensure our loved one is always attended to, how do you manage call bell response times during the night shifts?
- 3We are looking for consistency in daily routines; how do you approach meal delivery and ensuring food quality remains high for every resident?
- 4In the event of a sudden medical emergency after hours, what is the specific protocol for notifying the family and coordinating care?
- 5We noticed some mentions of the facility's physical upkeep in the past; what recent improvements or maintenance projects have been completed to keep the rooms and common areas updated?
- 6It's great to see such positive feedback regarding the compassion of your nursing staff; how do you support and retain your team to ensure they can provide that level of attentive care?
Personalized based on this facility's data
Key Review Excerpts
“The nursing and therapy departments have been thorough and compassionate in every way. I would highly recommend this facility.”
“The staff is also very very friendly from the moment you walk into the door, while you’re visiting, and a”
“The rehab portion of the Center seems to be woefully understaffed and because they do not seem to have enough people to do all the jobs that require proper patient care, from maintenance (outlet not working), food services (lunch at 2:00 pm), to aids and nurses, the time with the patients is lacking and the facility is run down or as I heard said, the place is shabby.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have repeatedly filed complaints triggering 15 deficiencies, with persistent issues in food service, fire safety systems, and resident rights protection. The facility shows recurring problems with meal service, food safety, dignity and self-determination rights, appropriate treatment, and accident prevention that span multiple years. While all violations report correction dates, the pattern of repeated complaints and similar deficiencies across surveys suggests ongoing quality concerns families should carefully evaluate.
Dec 11, 2025Complaint4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Sep 6, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 5, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 11, 2025Routine8
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Jun 11, 2025Complaint4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Feb 28, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ownership & Operations
Who Operates This Facility
Schuylkill Center
for profit
Ownership & Management
Owners
Scnhhc LLC
Owner · Organization
Smr Ar Ft 2021 Family Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
185 reviews from families & visitors
Official Website
Visit schuylkillhc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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