Oregon Living and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 26 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
- High RN turnover (69%)
Above average in IL · Below recommended RN staffing · Above average staffing · No penalties on record
What this means for your family
This facility is highly regarded for its compassionate care and effective rehabilitation programs. While the vast majority of feedback is excellent, we recommend that families observe response times during their visits to ensure the high standard of care noted by most is consistent for their loved one.
Google Reviews
Google Reviews
26 reviews on Google“Oregon Living and Rehabilitation Center is highly regarded by many families for its compassionate, attentive staff and clean, well-organized environment. While the vast majority of reviews are glowing, citing a 'family-like' atmosphere and effective rehab services, there is a historical report of significant delays in staff response times. Families should feel confident in the facility's reputation for care, but remain observant regarding responsiveness during off-hours.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Effective rehabilitation therapy services
- Engaging activities for residents
Concerns
- Slow response times to call lights
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the current staffing rating, how do you manage call light response times to ensure residents feel attended to promptly?
- 2I noticed your facility has a strong reputation for rehabilitation services; how do you integrate those therapy goals into the daily routine for long-term residents?
- 3With 11 recent state violations on record, what specific steps is the leadership team taking to address these findings and improve your overall health inspection outcomes?
- 4I see that you engage with families online; how does that open communication style translate to how you keep families updated on their loved one's health status?
- 5What does a typical afternoon look like for residents who enjoy your activities program, and how do you encourage participation for those who are more reserved?
- 6In the event of a sudden medical change, what is your specific protocol for notifying the family and coordinating with the resident's primary physician?
Personalized based on this facility's data
Key Review Excerpts
“After 1 short week stay she was able to return home the rehab team and staff are amazing!”
“I go to see a friend of mine and every time I go the place is very clean and the people are so friendly, the staff they’re so caring with the residence and they are so attentive to their needs”
“Great staff, my mother is here & I often see then but up with abuse from dementia patience that I certainly couldn't deal with every day.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for the flu
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Oregon Living and Rehabilitation Center has concerning patterns with frequent family complaints and recurring safety issues. Primary problems include medication management errors, resident safety hazards, and dietary service failures that persist across multiple surveys. Families have repeatedly filed complaints about abuse reporting failures, inadequate dementia care, and unsafe conditions. While all deficiencies show correction dates, the facility's pattern of 52 violations across just 10 surveys suggests ongoing systemic challenges with quality care and safety protocols.
Jan 22, 2026Complaint1
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Nov 25, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 13, 2025Complaint1
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Sep 11, 2025Routine11
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install proper backup exit lighting.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Sep 11, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Mar 5, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Ownership & Operations
Who Operates This Facility
Oregon Living and Rehabilitation Center
for profit
Ownership & Management
Owners
Herman, Moshe
Owner
Milstein, Ari
Owner
Milstein, Stuart
Owner
Minkove, Elana
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit oregonlivingandrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.