Onslow House
Families consistently rate this highly — reviewers highlight attentive and compassionate caregiving staff. Schedule a visit to confirm the fit.
based on 5 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a warm, family-like atmosphere and high-quality personal care. Because reviews are sparse regarding dining and specific medical protocols, you should specifically ask for a tour to inspect the meal quality and discuss their medication management processes.
Google Reviews
Google Reviews
5 reviews on Google“Onslow House is highly regarded for its newly renovated building and a deeply compassionate caregiving staff that treats residents like family. While the facility excels in attentive personal care and organized resident activities, there is limited information available regarding dining or specific medical management.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and compassionate caregiving staff
- Newly renovated and aesthetically pleasing building
- Engaging resident activities and events
- Supportive and encouraging environment
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1The recent renovations here are beautiful; how do the new updates specifically enhance the comfort and safety of the residents?
- 2We've heard such wonderful things about how attentive and compassionate the caregiving staff is; how do you foster that culture of support among your team?
- 3What kind of engaging activities or special events do you have planned for the residents this month to keep everyone connected?
- 4How does the staff ensure that the environment remains as encouraging and supportive as it's known to be during daily interactions?
- 5In the event of a medical emergency during the night, what is the specific protocol for getting our loved one the care they need?
- 6With 120 residents living here, how do you ensure that each person still receives that personalized, attentive attention that makes Onslow House special?
Personalized based on this facility's data
Key Review Excerpts
“The aides that care for her are very attentive and nice. They have quickly become like family. They care if my mother is happy and want her to do well.”
“Elizabeth Johns is FABULOUS!! She is extremely attentive and there is no question that she loves what she does because it demonstrated through her attentiveness, patience and support of not only the patience but also the different events and activities that she orchestrates for the residents”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Jul 20, 2017Complaint
The facility failed to maintain a resident room free of hazards, clutter, and insects. Observations in Room #57 revealed the presence of live roaches, flies, and pillbugs, as well as dusty closets and clothing soiled with food debris, sweat, and urine.
Jul 20, 2017Complaint
The facility failed to maintain resident rooms in a clean, orderly, and hazard-free manner. Observations revealed the presence of dead insects, live roaches, and polybugs in rooms, as well as excessive clutter, dirty floors, and items such as soiled clothing and food debris in closets and floor areas.
Dec 5, 2014OtherCleanReport
No deficiencies found during this inspection.
Dec 5, 2014Complaint
The facility failed to ensure that one of six sampled staff members had no substantiated findings listed on the North Carolina Health Care Personnel Registry. Specifically, the personnel file for a Medication Aide/Supervisor-in-Charge lacked documentation of a required HCPR check. The Business Office Manager stated the original check may have been misplaced during an office move.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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