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Nursing HomeMedicaid Investigative

Olympic View Post Acute

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1116 E Lauridsen Boulevard, Port Angeles, WA 98362101 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.0/5

based on 18 Google reviews

5
4
3
2
1
Olympic View Post Acute Nursing Home in Port Angeles, WA — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (38 vs median 14)
  • High RN turnover (60%)

Bottom 25% in WA · Below recommended RN staffing · Above recommended total nurse staffing · Worst in CALDERA CARE chain · $35,997 in fines

Source: Medicare data

What this means for your family

While the facility is undergoing visible renovations and some families report positive experiences with the new management, the recurring reports of ignored call lights and neglect are significant red flags. If you are considering this facility, we strongly recommend conducting an unannounced visit and asking specifically about current nurse-to-patient ratios and the protocol for responding to call buttons during night and weekend shifts.

Google Reviews

Google Reviews

18 reviews on Google
Olympic View Post Acute is currently undergoing a significant transition under new management, resulting in highly polarized feedback. While recent positive reviews praise the facility's physical upgrades and a newfound sense of compassion among staff, multiple families report critical issues regarding severe understaffing, ignored call buttons, and poor hygiene standards. Potential families should be aware of the stark contrast between the facility's recent aesthetic improvements and ongoing concerns about basic patient care and responsiveness.

Quality Themes

Tap a score for details
Food5.0Staff5.0Clean4.0Activities7.0MedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Visible physical building upgrades
  • Welcoming and compassionate staff
  • Improved atmosphere under new management

Concerns

  • Severe understaffing and ignored call lights (mentioned by 3 reviewers)
  • Poor hygiene and unpleasant odors in patient rooms (mentioned by 2 reviewers)
  • Inadequate assistance with basic needs like showering and toileting (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02024(2)3.82025(12)2.02026(6)

Distribution · 20 analyzed

5
10
4
0
3
2
2
0
1
8

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed the facility has undergone recent physical upgrades; what specific improvements have been made to the living areas to enhance resident comfort?
  • 2Given the current focus on new management, what specific steps are being taken to ensure call lights are answered promptly and that residents receive consistent assistance with daily needs like hygiene and toileting?
  • 3How do you maintain the cleanliness and air quality in resident rooms throughout the day, and what is your current protocol for housekeeping checks?
  • 4With your current staffing levels, how do you ensure that residents receive personalized attention and meaningful social engagement beyond basic medical care?
  • 5What is the standard procedure for communicating updates or concerns to family members, and how can we expect to be kept in the loop regarding our loved one's daily well-being?
  • 6In the event of a medical emergency or a sudden change in health status, what is your facility's process for stabilizing the resident and notifying the family immediately?

Personalized based on this facility's data


Key Review Excerpts

My mother spent one week in this facility. On her 3rd day there, she and her roommate tried for an hour and a half to get help both by using the call button and calling for help.

Family member · 2025☆☆☆☆

We found this facilty to be horrifyingly UNDERSTAFFED as a standard practice. Call requests are often ignored. Administration is sloppy at procedural operations.

Family member · 2025☆☆☆☆

This is the first time I can say that from top down, everyone demonstrates a genuine compassion in wanting the best for the residents. I am in awe of the radical transformations this home has made in a short time.

Healthcare professional · 2025☆☆☆☆
Source: 18 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.71hrs
95%
Registered nurses for medical care
Total Nursing
3.57hrs
87%
All nurses + aides combined
Staff Turnover
44%
Lower is better (< 30% = good)
RN Turnover
53%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

9

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility59.5%
Worse than Avg
Here
59.5%
US
93.4%
WA
95.9%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility83.9%
Worse than Avg
Here
83.9%
US
95.5%
WA
93.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility6.0%
Better than Avg
Here
6.0%
US
12.1%
WA
17.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility13.4%
Worse than Avg
Here
13.4%
US
4.9%
WA
4.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility11.2%
Better than Avg
Here
11.2%
US
19.5%
WA
12.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.2%
Worse than Avg
Here
20.2%
US
14.4%
WA
15.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility28.1%
Worse than Avg
Here
28.1%
US
79.8%
WA
82.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility50.5%
Worse than Avg
Here
50.5%
US
81.8%
WA
87.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
1.6%
WA
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

39deficiencies
4penalties
Well above state avg (17.1)
51 complaint-triggered
$35,997 in fines

Olympic View Post Acute faces a concerning pattern of complaint-triggered deficiencies, with families filing 43 reports leading to federal violations. The facility repeatedly struggles with providing appropriate treatment and care, resident rights issues, and medication management, with these problems persisting across multiple surveys rather than being resolved. While all deficiencies show correction dates, the recurring nature of core care issues suggests ongoing systemic problems that warrant careful consideration before placement.

Apr 17, 2026Complaint
2
0806Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Mar 16, 2026Complaint
2
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Feb 26, 2026Complaint
4
0881Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0882Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Jan 21, 2026Complaint
2
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Dec 3, 2025Complaint
2
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Sep 17, 2025Complaint
2
0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

Federal Penalties

Fine

Dec 3, 2025

$87,552

Fine

Aug 1, 2025

$20,930

Payment Denial

Mar 7, 2025

14-day denial

Fine

Dec 4, 2023

$35,997

Ownership & Operations

Who Operates This Facility

Owner / Operator

Olympic View Post Acute

Organization Type

for profit

Chain Affiliation

Chain Name

Kalesta Healthcare Group

Chain Size

17 facilities nationwide

Chain avg rating: 2.4/5 · Rank 7 of 10 (Worst)

Ownership & Management

Owners

Kalesta Healthcare Group, LLC

Owner · Organization

100%

Clawson, Scott

Owner (parent company)

44%

Williams, Ryan

Owner (parent company)

44%

Key personnel

Altaf, RafiaManagerAndrews, Carol AnnManagerClawson, ScottManagerWilliams, RyanManagerAltaf, RafiaAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 5 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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