Highland Court Memory Care

The facility failed to implement medication technician training and skills validation, allowing an untrained staff member (Staff E) to pass medications unattended.

Facility failed to ensure staff were fit tested for N95 respirators during a Covid outbreak and failed to ensure staff donned proper PPE when entering Covid-positive residents' rooms.

Hole in kitchen ceiling with exposed pipes; resident room (R5) missing interior door handle; call light in R5 bathroom non-functional.

Staff failed to follow physician orders for blood pressure monitoring and medication administration for R2 and R6.

Unsecured/unlocked medications (creams, eye drops, ointments) found in R5 and R7 resident rooms.

Facility failed to complete full assessments within 14 days of move-in for 4 of 7 sampled residents (R2, R4, R5, R8).

Facility failed to conduct full assessments within 14 days of move-in for Residents R2, R4, and R5.

Facility failed to ensure water temperatures for resident-accessible sinks were maintained between 105 F and 120 F.

Facility failed to ensure 2 of 6 sampled staff (Staff C and Staff D) had active Home Care Aide (HCA) certifications.

Facility failed to ensure 3 of 4 sampled staff (Staff A, Staff D, and Staff E) received tuberculosis testing within 3 days of employment.

Facility failed to obtain a signature from the resident or representative for 3 of 7 sampled residents regarding the Medicaid policy disclosure.

Staff failed to lock the wheels on a resident's wheelchair during transfers, placing the resident at risk for avoidable injuries.