Okeena Health and Rehabilitation Center LLC
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 23 Google reviews
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What this means for your family
This facility is frequently praised for its compassionate staff and welcoming environment, making it a strong contender for many families. However, given the reports of abrupt discharge procedures and concerns regarding medical oversight, we recommend asking specifically about their discharge planning policy and how they manage complex medical needs like feeding tubes before admission.
Google Reviews
Google Reviews
23 reviews on Google“Okeena Health and Rehabilitation Center receives high praise for its compassionate nursing and therapy staff, with many families noting the facility's warm, home-like environment. However, some reviewers have expressed serious concerns regarding sudden discharges and potential negligence in medical care, particularly for patients with complex needs. Families should carefully weigh the positive reports of attentive daily care against the reported challenges with communication and discharge procedures.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective rehabilitation services
- Warm, home-like environment
- Supportive communication with families
Concerns
- Abrupt or unprofessional discharge procedures (mentioned by 2 reviewers)
- Understaffing leading to slow response times (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that medication management is a key focus for your facility; could you walk me through your process for ensuring accuracy and safety for residents?
- 2Given that you have a 130-resident capacity, how do you manage staffing levels to ensure that residents receive timely assistance when they call for help?
- 3We appreciate that you actively engage with families online; how do you typically keep families informed and involved if a change in a resident's health status occurs?
- 4What steps does your team take to ensure that the discharge planning process is clear, collaborative, and well-communicated to families well in advance?
- 5With your focus on rehabilitation services, what does a typical day look like for a resident balancing therapy sessions with social activities and downtime?
- 6In light of your recent health inspection findings, what specific improvements or new protocols have you implemented to enhance the quality of care for your residents?
Personalized based on this facility's data
Key Review Excerpts
“I cannot give a higher score about this facility. My sweet daddy spent his last month here. He was treated so good. Not only was he treated so well I also was treated wonderful, they put him in a private room so I could spend every minute day and night with him.”
“Okeena’s staff go above and beyond to care for their patients and have a home like environment with numerous activities and events throughout the month.”
“I do think they could benefit with having more staff on duty. But I know nursing homes are always shortstaffed and underappreciated! I appreciate the staff that I had pleasure of meeting.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
9
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring deficiencies across multiple areas, with issues in food service, resident rights, care planning, and medication management appearing repeatedly in both 2021 and 2025 surveys. Problems include food safety violations, inadequate dietary staffing, medication labeling issues, incomplete care plans, and infection control failures. While all deficiencies show correction dates, the persistence of similar problems across years suggests ongoing operational challenges that families should carefully consider.
Apr 22, 2026Routine3
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jan 16, 2025Routine12
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Jul 21, 2021Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
Okeena Health and Rehabilitation Center LLC
for profit
Chain Affiliation
Champion Care
21 facilities nationwide
Chain avg rating: 2.1/5 · Rank 8 of 20
Ownership & Management
Owners
Tn3 Opco Holdings LLC
Owner · Organization
Fink, Ephraim
Owner (parent company)
Ruvel, Menachem
Owner (parent company)
Weinberg, Yisroel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit okeena-health.com
Medicare data downloads
Original nursing home datasets
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