Dyersburg Health and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 23 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (68%)
- High RN turnover (54%)
Below average in TN · Below recommended RN staffing · No penalties on record · Very few deficiencies
What this means for your family
While the facility's rehab and memory care units receive praise, the history of serious safety and communication concerns is significant. If you are considering this facility, we strongly recommend conducting an unannounced visit and asking management specifically how they ensure 24/7 staff responsiveness and family communication protocols.
Google Reviews
Google Reviews
23 reviews on Google“Dyersburg Health and Rehabilitation Center receives highly polarized feedback, with some families praising the rehab department and memory care unit, while others report severe neglect and unprofessional conduct. Critical reviews describe alarming incidents of unresponsive care, poor communication, and a lack of basic hygiene, while positive reviews highlight attentive staff and successful rehabilitation outcomes.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy department
- Dedicated memory care unit
- Warm and hospitable staff interactions
Concerns
- Neglectful care and lack of staff responsiveness (mentioned by 4 reviewers)
- Poor communication and difficulty reaching staff/management (mentioned by 2 reviewers)
- Unprofessional or bullying behavior by staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that the facility has a 1-star staffing rating, what specific steps are you taking to ensure residents receive prompt attention when they use their call lights?
- 2I noticed some feedback regarding communication challenges; what is the best way for our family to stay in regular contact with the nursing team and management?
- 3How do you foster a supportive and professional culture among your staff to ensure every resident feels treated with dignity and respect?
- 4Since the rehabilitation department is a known strength here, how do you coordinate those therapy sessions with the daily care routines for residents?
- 5What protocols are in place to ensure that the facility maintains a high standard of cleanliness and hygiene throughout the living areas?
- 6In the event of a sudden medical change, what is your process for notifying family members and coordinating with our primary care physicians?
Personalized based on this facility's data
Key Review Excerpts
“Dyersburg Health and Rehab greet their visitors, patients and families with also a greeting and a smile. Their nursing and therapy staff work with the patient and family to have a plan of care to allow the patient to reach his/her goal.”
“My sister found him closed up in a hot room were they had unplugged the air conditioning unresponsive! When she went told nurse Whitney about it she just sat there stating he was fine this morning! She had to find another nurse to help her!”
“My mother, who has breathing issues was sent there for rehab. Was in quarantine for two weeks no one in to see her and then she comes down with Covid. No one can or will update us on her care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
8
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents who lost too much weight
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 41 deficiencies across multiple surveys, with one complaint filed by a family regarding wound care. Key recurring problems include accident prevention and safety hazards, wound care and pressure ulcer treatment, and respiratory care issues. While all deficiencies show correction dates, some safety and respiratory care problems have persisted across different survey periods, suggesting ongoing challenges in these critical care areas.
Dec 11, 2025Routine2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nov 20, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jun 30, 2021Routine2
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jan 22, 2020Routine36
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Emergency Preparedness Deficiencies
Establish policies and procedures for sheltering.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Ownership & Operations
Who Operates This Facility
Dyersburg Health and Rehabilitation Center
for profit
Chain Affiliation
Champion Care
21 facilities nationwide
Chain avg rating: 2.1/5 · Rank 9 of 20
Ownership & Management
Owners
The Bay at Highlands Holdco LLC
Owner · Organization
Bl Capital Group Holdings LLC
Owner (parent company) · Organization
Legacy Snf Opco Holdings LLC
Owner (parent company) · Organization
Legacy Snf Opco Holdings Trust
Owner (parent company) · Organization
Tn2 Opco Holdings LLC
Owner (parent company) · Organization
Ruvel, Menachem
Owner (parent company)
Weinberg, Yisroel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit dyersburg-health.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.